Customer Service Representative

2 months ago

Dubai, United Arab Emirates Tanami Properties L.L.C. Full time

Al Reef Developments is excited to announce that we are looking for skilled and dedicated UAE Nationals to join our team as Customer Service Representatives. In this role, you will be the first point of contact for our clients, providing exceptional service and support throughout their interactions with our company. Your primary responsibility will be to ensure a seamless and positive experience for clients by addressing inquiries, resolving issues, and guiding them through our services and processes.

**Key Responsibilities**:
**Client Interaction**:

- Greet clients and assist with general questions about Al Reef Developments’ services and properties.
- Provide accurate information about products, services, and promotions.

**Issue Resolution**:

- Handle and resolve client complaints and concerns effectively and efficiently.
- Escalate issues to the appropriate department when necessary, ensuring a prompt resolution.
- Follow up with clients to ensure their issues have been addressed satisfactorily.

**Client Assistance**:

- Guide clients through the process of purchasing, leasing, or obtaining information about properties.
- Assist clients in completing required forms and documentation.
- Provide post-service support and follow-up to ensure continued client satisfaction.

**Data Management**:

- Maintain accurate client records in our database, ensuring all information is up-to-date and securely stored.
- Track client interactions, inquiries, and resolutions for reporting purposes.

**Communication**:

- Coordinate with other departments to resolve client inquiries or issues.
- Communicate effectively with clients to provide clear explanations of processes, policies, and next steps.
- Keep clients informed of new services, offers, and updates that may be relevant to their needs.

**Feedback and Improvement**:

- Collect and report client feedback to help improve service delivery and client experience.
- Participate in team meetings and training sessions to stay updated on new processes and services.

**Compliance**:

- Ensure that all interactions and procedures comply with company policies and UAE regulations.
- Maintain confidentiality of client information and handle data securely.

**Qualifications**:

- Proven experience in a customer service role, preferably in real estate or a related industry.
- Excellent verbal and written communication skills.
- Strong problem-solving skills with the ability to handle difficult situations professionally.
- Familiarity with customer service software and databases.
- Ability to multitask and work in a fast-paced environment.
- Friendly, approachable, and client-focused attitude.

This position offers a great opportunity to develop your career in a dynamic environment while contributing to the success and satisfaction of Al Reef Developments’ clients.

  • Customer Service Agent

    1 month ago

    Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

  • Customer Service Representative

    3 weeks ago

    Dubai, United Arab Emirates Eteen Logistic Service Full time

    **Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

  • Customer Service

    6 months ago

    Dubai International City, United Arab Emirates TOP H SERVICE Full time

    Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates smart service station Full time

    **Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates UNIMART BUILDING MATERIALS Co. Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates United Arab Agencies Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates GM4 Creative Sign Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Xavuar Fashion Mart Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Wasalni Limousine Full time

    Join Our Team as a Customer Service/Customer Representative for Bookings! Job Title: Customer Service/Customer Representative for Bookings Location: Dubai, UAE Experience: Previous experience in the tourism industry is required. Customer service experience is essential, and tele sales experience is a plus. Language Requirements: Excellent, clear...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Al Ghaf General Trading LLC Full time

    **Customer Service Representative Responsibilities**: - Upholding a consistently positive, empathetic, and professional approach when interacting with customers. - Providing timely responses to customer inquiries. - Engaging with customers across multiple communication mediums. - Recognizing and addressing customer complaints effectively. - Acquiring...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued...

  • Customer Service Representative

    3 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED FOR 20 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This position requires excellent...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN A 22 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Align Staffing Solutions Full time

    A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must **handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience**. **Salary**: AED3,000.00 per month **Experience**: - customer service: 1...

  • Customer Service Representative

    2 months ago

    Dubai, United Arab Emirates PACIFIC POWER BUILDING MAINTENANCE Full time

    We are hiring Customer Service/Sales Representative for Fire Alarm & Fire Fighting System installation and maintenance. As a Sales Representative, your primary responsibility will be to generate sales for annual maintenance contract (AMC),fitouts, projects. **Responsibilities**: Generate sales for AMC contracts and fitouts ,projects related to fire alarm...

  • Customer Service Representative

    1 month ago

    Dubai, United Arab Emirates Equitix Technical Services LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...

  • Customer Service Representative

    6 months ago

    Dubai, United Arab Emirates Caliberly Full time

    **Position Overview: - Customer Service Representative** As a Customer Service Representative, where your focus on customer satisfaction will drive success. Responsible for addressing inquiries, resolving issues, preparing reports and ensuring a positive customer experience. **Key Responsibilities**: - Assist customers in navigating products/services,...