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Operations Coordinator

3 months ago

Dubai, United Arab Emirates Iktimal Corporate Services LLC Full time

**Job Title: Operations Coordinator**

**Job Summary**: The Operations Coordinator plays a pivotal role in ensuring the smooth and efficient operation of corporate services within the company. This position involves coordinating various administrative, logístical, and client service tasks to support the delivery of corporate services to clients.

**Key Responsibilities**:

- **Client Service Coordination**:

- Serve as a primary point of contact for clients, addressing inquiries and ensuring timely and accurate responses.
- Coordinate client meetings, conference calls, and appointments.
- Manage client relationships to ensure satisfaction and retention.
- **Administrative Support**:

- Assist in the preparation of client proposals, contracts, and service agreements.
- Maintain accurate records and documentation related to client engagements and service delivery.
- Handle billing, invoicing, and accounts receivable/payable functions as needed.
- **Operational Coordination**:

- Coordinate internal operational activities to support service delivery, including scheduling resources, managing logistics, and ensuring timely project completion.
- Monitor and track project progress, milestones, and deadlines.
- Assist in the development and implementation of operational policies and procedures.
- **Quality Assurance**:

- Ensure compliance with company policies, regulatory requirements, and industry standards.
- Conduct quality checks on deliverables and client communications to maintain high standards of service.
- **Vendor and Supplier Management**:

- Coordinate with vendors and suppliers to procure necessary services and supplies.
- Negotiate contracts and agreements with vendors to optimize service delivery and cost-effectiveness.
- **Team Support and Collaboration**:

- Collaborate with internal teams, including sales, finance, and legal, to facilitate seamless service delivery.
- Provide administrative support to team members and executives as needed.
- Foster a positive and productive work environment through teamwork and effective communication.

**Skills and Qualifications**:

- Bachelor’s degree in business administration, management, or a related field (preferred).
- Proven experience in operations coordination, client service management, or administrative support within a corporate environment.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software.
- Ability to manage multiple priorities and deadlines effectively.
- Knowledge of corporate services, including legal, finance, and compliance aspects (preferred).

**Working Conditions**:

- Office-based environment with regular business hours.
- Occasional requirement for overtime to meet project deadlines or client needs.
- Fast-paced and dynamic setting requiring flexibility and adaptability.

**Conclusion**: The Operations Coordinator role in a corporate services provider company is critical for ensuring efficient service delivery, client satisfaction, and operational excellence. By coordinating administrative tasks, client interactions, and operational activities, the Operations Coordinator contributes significantly to the company’s overall success and reputation in delivering corporate services.

Pay: AED4,000.00 - AED6,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Typist / PRO: 2 years (required)

**Language**:

- English (required)

Expected Start Date: 01/07/2024