Call Center Level 1 Support

Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

We deal in international Stock market, commodities and currencies. Looking for enthusiastic and professional sales agents. Smart Wings was built to provide an improved customer experience & marketing; high quality Call Center services within the financial industry. There are many Call Centers with professional call agents offering great solutions, however,...

**Job Location : Kuwait** Job Summary: This individual will support our outsourced IT functions, focusing on system reliability and data center operations. The technician will handle technical issues, server installations, and contribute to project delivery with mínimal supervision. **Responsibilities**: - Resolve issues across systems and networking to...

Part time 1:1 Learning Support Assistant at JESS Dubai - EducationListed On: 8 October 2024 Expires On: 16 October 2024 - Dubai- Jumeirah English Speaking School (JESS) Dubai is seeking a 1:1 Learning Support Assistant for part-time hire.About JESS Jumeirah English Speaking School (JESS) is a leading British International School in the Middle East and has...

High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Salary**: AED2,500.00 - AED3,500.00 per...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

Job Overview Under general supervision, provide high quality phone-based service desk support to end users regarding IT problems and service requests. Essential Functions - Must be flexible in working hours (e.g. weekday evenings, weekday overnights) - Use remote control tools like gotoassist to solve a large percentage of incident calls on the first...

**Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...

Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

Assisting the sales team in the reporting of daily activities and results. - Managing incoming and outgoing calls. - Take ownership of each inquiry and booking. - Update trackers and generate reports. - Interact comfortably with colleagues at all levels. - Provide support and information to the sales executives when required. **Qualifications**: - Minimum...

Attending customer's interactions and efficiently gather related information to fulfill customer needs. - Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly. - Provide high class services and support on Bank's different products. - Maintain a high level of knowledge about the banks products and...

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

Job Description: Call Center Representative **Working Hours**: 9:00 AM - 6:00 PM (1-hour break) **Workdays**: 5 days a week (2 days off) **Responsibilities**: - Handle inbound and outbound calls. - Assist customers with inquiries and issues. - Convert provided leads into successful outcomes. - Update customer information in the system. **Benefits**: -...

Job Opening: Call Center Agent Position: Call Center Agent Location: Dubai **Salary**: 2000 AED + Commissions Visa Requirement: Must have your own visa Experience: At least 1 year in call center or customer service **Responsibilities**: Handle inbound and outbound calls. Provide excellent customer support. Qualifications: Strong communication skills,...

Urgent Hiring !!!! Position : Call Center Agent -Male Loc: Dubai Salary : 2500-3000 AED Min 2 years of experienced in Call Center Languages prefer : Hindi & English **Salary**: AED2,500.00 - AED3,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or willing to relocate with an employer-provided relocation package...