Assistant Guest Service Manager

Assistant Manager, Guest Services (14615) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to...

**Key Responsibilities**: - Greet guests warmly and assist with check-in and check-out processes. - Provide information about hotel services, amenities, local attractions, and directions. - Handle guest inquiries, complaints, and requests promptly and professionally. - Coordinate with housekeeping and maintenance staff to address any guest issues. - Assist...

**Job Number** 24172255 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supervise the Guest Services team (Concierge,...

**Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

**Job Number** 24093340 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

**Additional Information** **Job Number**24202085 **Job Category**Rooms & Guest Services Operations **Location**Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands modern business travellers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

**Additional Information** **Job Number**24153385 **Job Category**Rooms & Guest Services Operations **Location**Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

Guest Assistance A Guest Assistance is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Guest Assistance, you will be responsible for transferring and storing guest luggage and responding...

**Job Number** 23149249 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...

Assistant Manager, Guest Service - One&Only One Za'abeel (8383) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous...

* Greet and assist guests with warmth and professionalism. - Maintain a positive, helpful, and friendly attitude always. *Collaborate with the team to elevate our guest satisfaction scores to even greater heights. *Passion for providing outstanding service and creating memorable guest experiences. - Greeting guests upon arrival and making them feel...

**Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. **Job Description** PURPOSE OF POSITION** To oversee and direct all aspects of Guest Relations to maximize guest...

Manager, Guest Service (7962) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in delivering outstanding hospitality. Your primary responsibilities will include managing guest check-ins and check-outs, addressing guest inquiries and concerns, and ensuring a seamless and enjoyable experience throughout their stay. **Key...

**Job Title**: Guest Service Agent **Reports To**: Front Office Manager **Location**: DUBAI **Job Summary**: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring their stay is comfortable and memorable. This role includes handling check-ins and check-outs, responding to guest inquiries, and...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. - Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. - Implementing procedures to improve services offered with the aim of attracting more...

**JOB SUMMARY** To serve the needs of the business, our guests and our colleagues by ensuring that all guests are enjoying a positive and memorable experience. **JOB DUTIES** - To be an ambassador of the Front Office and the hotel, in and outside the workplace. - To provide a personal service to all the guests, fully aware and following the hotel standards...

Assistant Manager, Guest Relations (11864) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...