Retail Parts Sales Executive
2 weeks ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**JOB PURPOSE**:
The job holder is responsible to drive and develop Commercial Vehicles Parts Sales business by
maintaining and improving existing customers as well as developing additional accounts within the
territorial area.
**Description of the Accountability**:
- Maintains an active customer profile database to ensure all relevant details are up to date when required for analysis or campaigns
- Conducts regular customer/field visits to assess business requirements and maintain healthy relationships to ensure top customer satisfaction levels
- Achieve/Exceed monthly/annual sales target while maximizing the profitability by focusing on both the net sales and gross margin earnings.
- Submission of daily call reports indicating the daily visits made to existing customers and new customers
- To ensure that Monthly over dues are not more than agreed target
- To coordinate the delivery of the parts ordered by the customers and ensure 360 degree follow up
**QUALIFICATIONS, EXPERIENCE, & SKILLS**:
**Minimum Qualifications and Knowledge**:
- High School Certificate/ Diploma (12 years of school education)
- Relevant diploma / industry qualification will be of added advantage
**Minimum Experience**:
- 2-3 years automotive experience in parts sales (preferably Commercial Vehicle), ideally field sales
experience (preferably with Commercial Vehicle Trade Customers)
**Job-Specific Skills**:
- Good communicator in English; Arabic an advantage
- UAE’s valid Driver’s License
- Relationship management skills
- Customer service and target oriented
- Strong negotiations skills
**Behavioral Competencies**:
- Customer focus
- Adaptability
- Effective communication
- Continuous self-improvement
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