Research Executive

7 months ago


Dubai, United Arab Emirates Ipsos Zrt. Full time

Key Responsibilities:

- Conduct detailed research on customer and employee experience trends, behaviors, and expectations.
- Design and implement research methodologies, questionnaires, and other research tools tailored toward understanding customer satisfaction and employee engagement metrics.
- Collaborate with internal teams to identify key areas for improvement in both customer and employee experience.
- Present research findings to senior management in a clear, concise, and actionable format focusing on enhancing customer service and employee satisfaction.
- Ensure all research activities adhere to ethical guidelines and privacy standards, and respect individual's rights in terms of feedback and data
- Stay updated on the latest research methodologies and industry developments.



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