See more Collapse

Sales Support

2 months ago

UAE, United Arab Emirates HSBC Full time

-Job description

**Sales Support (UAE Nationals Only)
- 0000J4IH**

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

**In this role, you will**:

- The first point of contact within EBS business, effectively managing the support service officer teams by assisting with campaign fulfilment (switchers, MGM, Marhaba, Retention Tool)
- Maximizing the level of referral activities.
- Contribute to the effective training and development of staff under the Job holder’s control.
- To enhance the standards and efficiency of the personal banking.
- Providing information security guidance and advice to a broad range of internal customers. Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives
- Logging a complaint (CMS) and ensure to resolved with a giving time. Support other cross line businesses within the WPB world such as Jade, Premier, Mortgage, Auto, Wealth. Identifying new business opportunities within the sector and work closely with the EBS team to drive better wallet share
- Ensuring that sales & operations are undertaken in accordance with HSBC Bank plc. FIM and Credit Policy lending guidelines.
- Comply with local regulatory requirements.
- Proactively assist management in identifying and containing the Money Laundering compliance risk through UAR.
- Strictly following and implementing with accuracy of the KYC and SCC due diligence information for individuals from Sanction & sensitive countries.
- Complete all mandatory Compliance training on time and attend the BMLCM trainings.
- Be alert to operational risk losses during the execution of the day to day responsibilities, identify an operational risk loss and report this to manager ensuring that it is reported to their local risk coordinator.
- Adherence to HSBC Sanction Policy contained in the Compliance FIM B.2.19.
- Overall responsibility for the Team’s completion of mandatory training and adherence to AML and Sanctions policies.
- To maintain & enhance the operational standards and efficiency of the Personal Banking segment.
- To contribute to the effective management of customer facilities, input Quality Discrepancy. Increasing awareness amongst customers about remote/ alternative distribution channels requirements
Requirements

**To be successful in the role, you should meet the following requirements**:
**Knowledge / Experience**
- Bachelor’s Degree
- A full understanding of the WPB products (propositions) and services, including the global service standards, and the ability to communicate this effectively to customers
- Knowledge of developing a networking strategy and proven ability to achieve sales targets
- Knowledge of competitor activity and propositions
- Strong understanding of HSBC Group, including cross business awareness
- Strong communications and interpersonal skills
- Strong negotiation skills
- Excellent organizational skills
- Good team player
- Excellent analytical and problem solving skills
- Effective / seamless handover of customer relationships to those with appropriate skills to manage them
- Capacity to inspire trust
- Customer service ethic

**You’ll achieve more at HSBC.**

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

We have other current jobs related to this field that you can find below

  • Sales Support

    7 days ago

    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Apr 26, 2024 AED 7000 - AED 8000 Contract Full time Our client is a leading **Insurance** company. They are now looking for a **Sales Support** to join them. **Roles & Responsibilities**: - Coordinate sales team by managing schedules, filing important documents and communicating relevant information - Ensure...

  • Sales Support

    2 months ago

    UAE, United Arab Emirates Allianz Partners Full time

    We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. **Summary**: To provide support to the Sales function by responding to sales enquiries, overseeing the initial...

  • After Sales Support Manager

    2 months ago

    UAE, United Arab Emirates Allianz Partners Full time

    We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands...

  • Sales Administration Support

    2 months ago

    UAE, United Arab Emirates Hi-Force Full time

    **Location** Hi-Force Hydraulics - Abu Dhabi, U.A.E. **Summary of Role** Our Company, the UK’s leading designer, manufacturer and supplier of hydraulic tools with a regional office in Abu Dhabi, U.A.E. is urgently looking to hire a versatile Sales Administration Support who will mainly support the sales administration aspect of the branch office through...

  • Avp - Post Sales Support (Dubai/rak)

    2 weeks ago

    UAE, United Arab Emirates Aldar Full time

    **JOB DESCRIPTION: JOB PURPOSE** - Lead Customer DXB & RAK Post Sale activities to ensure customer satisfaction is observed at all stages and compliance to regulatory & documentation requirements are carried out on the transfer of ownership, title deed and SPA registration of Aldar assets to external government agencies. **ROLES AND RESPONSIBILITIES** -...

  • Sales Support, Cmb Abu

    2 months ago

    UAE, United Arab Emirates HSBC Full time

    **Sales Support - CMB, Abu Dhabi (UAE Nationals only) - 0000IQ1B** **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...

  • Sales Support, Corporate Banking

    3 weeks ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Sales Support, Corporate Banking (UAE Nationals only) - 0000JAH5** Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an...

  • Channels Support Officer

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    **Channels Support Officer - 0000IMPT** **Some careers prize diversity more than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

  • Customer Support Manager

    2 months ago

    UAE, United Arab Emirates ExecuJet-MRO Full time

    **JOB PURPOSE**: ExecuJet MRO Services is currently seeking a suitably qualified Customer Support Manager to ensure and maintain the highest level of MRO customer satisfaction. **KEY RESPONSIBILITIES**: The Customer Support Manager’s role is to ensure the highest level of customer satisfaction throughout the maintenance process, while ensuring...

  • Sales Manager

    2 months ago

    UAE, United Arab Emirates Damac Properties Full time

    **SALES MANAGER (TEAM MANAGEMENT ROLE)**: - Achieving targets set by the company, refining overall brand positioning, USP and create brand guidelines, creating brand architecture and sub-brands defining their USP’s and positioning in line with the overall positioning, defining Target Markets and develop applicable pricing models. - Ensure the sales team...

  • Business Support Associate

    4 weeks ago

    UAE, United Arab Emirates HSBC Full time

    -Job description **Business Support Associate** Some careers prize diversity more than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private...

  • Sales Manager

    2 weeks ago

    UAE, United Arab Emirates Dolce & Gabbana Full time

    Key Resposibilities - Ensure his/her individual sales achievement providing an impeccable service to clients - Partner with the store management to achievement of store sales budget - Support all activities to achieve store business objectives, demonstrating an excellent client experience - P[erform with high integrity in in company compliance with Corporate...

  • Sales Manager

    1 week ago

    UAE, United Arab Emirates Dolce & Gabbana Full time

    Key Resposibilities - Ensure his/her individual sales achievement providing an impeccable service to clients - Partner with the store management to achievement of store sales budget - Support all activities to achieve store business objectives, demonstrating an excellent client experience - P[erform with high integrity in in company compliance with Corporate...

  • Sales Executive

    4 weeks ago

    UAE, United Arab Emirates Milaha Full time

    **Description** **Key Roles & Responsibilities** **Identify/ Prospect (Sales)** 1. Identify leads (prospect customer) database to develop a list of likely target customers (name, phone number, address, are they part of our supply chain) that can be further researched and contacted for qualification. **Qualification (Sales)** 2. Qualify leads (prospect...

  • Sales Manager

    3 weeks ago

    UAE, United Arab Emirates Manpower Middle East Full time

    Posted Date- about 6 hours ago- Location- United Arab Emirates- Discipline- Manufacturing & Production- Job Reference- 31760- Salary- 0.0**Job Responsibilitie** - Lead Flow Controls Business Unit for solutions, products and services sales & business development initiatives in Angola - Develop and implement plans for growth of FCV and new product launch...

  • Assistant Manager

    2 months ago

    UAE, United Arab Emirates DP World Full time

    **Job Purpose** As part of its mission to be a global trade enabler, DP World seeks to offer a Trade Finance product to BCOs (Importers/Exporters) and transporters to ease their working capital crunch under the initiative called “CARGOES Finance”. To support the business development activities undertaken by the Cargoes Finance business in relation to...

  • Junior Sales Advisor

    3 weeks ago

    UAE, United Arab Emirates Azadea Full time

    Junior Sales Advisor(Job Number: JUN000513) Description - Supports the team in after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image. - Greet customers and direct them to the experienced Sales Advisors to ensure that customer satisfaction. -...

  • Sales Administrator

    2 months ago

    UAE, United Arab Emirates Human Resources M.E. Full time

    **Description**: - Ensuring implementation of action plans in coordination with Area Sales Manager to achieve targeted sales level across the channel partners (Boutique and outlets). - Providing regular updates to the clients on media plans, product launch plans, incentive schemes, merchandizing news and editions etc... - Responding to customers' inquiries...

  • Sales Manager

    2 months ago

    UAE, United Arab Emirates Damac Properties Full time

    **TEAM MANAGER - CHINESE SPEAKER**: - Manage allocated team of Relationship Managers and ensure the achievement of Sales targets through Corporate brokers. - Train Relationship Managers and help them enhance productivity by ensuring that they maintain desired activity levels at all times. - Analyze activity vs. productivity and support the team members in...

  • Sales Manager

    3 days ago

    UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...