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Moderator
2 weeks ago
We are seeking a proactive and detail-oriented Social Media Moderator to manage our online presence across various social media platforms. The Social Media Moderator will be responsible for monitoring user interactions, enforcing community guidelines, and fostering a positive and engaging social media environment for our audience.
**Responsibilities**:
- Monitor user-generated content to ensure compliance with community guidelines and policies
- Engage with users to provide support, guidance, and assistance as needed
- Respond to user inquiries, feedback, and reports in a timely and professional manner
- Identify and address inappropriate or harmful content, including spam, hate speech, and misinformation
- Collaborate with the moderation team to develop and implement effective moderation strategies
- Stay updated on industry trends and best practices in online community moderation
Manage executives' calendars and appointments
- Arrange and coordinate with customers
- Prepare and edit correspondence, reports, and presentations.
**Qualifications**:
- Strong communication and interpersonal skills
- Excellent judgment and decision-making abilities
- Ability to remain calm and professional in high-pressure situations
- Familiarity with online community platforms and social media understanding of privacy and security issues related to online content
- Experience in content moderation or community management is a plus
- Proficiency in MS Office and CRM software
- Presentable
- English and Arabic is a must
**Benefits**:
- Competitive salary with Commission.
- Health insurance and other benefits.
- Opportunities for growth and career development.
- Work in a dynamic and exciting industry.
- Two days off per week
Pay: AED4,000.00 - AED6,000.00 per month
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