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Student Support Assistant
6 days ago
**Job description**
Qualification Requirements:
**Excellent communication skills**
- University degree.
- Computer skills.
**Key Responsibilities**:
- Serve as a point of contact for all LISRC students.
- Maintain organized records of interactions with students and callers, respecting confidentiality.
- Research and investigate student issues and concerns, resolve any conflicts regarding academic issues and/or concerns, and follow up on outcomes.
- Handle emergencies concerning students, making decisions independently or recommending appropriate action as required.
- Coordinate monthly programs and events for students.
- Create and refine processes to increase efficiency and service to students.
- Supports in communicating and maintaining a positive relationship with internal and external Stakeholders in addressing inquiries and concerns.
- Build and maintain active relationships with students from registration through graduation facilitating solutions to ensure satisfaction and academic success.
- Acts as an office coordinator for programming; maintains student files; responds to student inquiries; maintains database on students.
- Supervise classes and students for any technical or non technical support.
- Onboarding of Trainers' to their respective course or batch on various platforms.
- Providing knowledge base to the students.
- Performs other related duties as assigned by the CEO
**Skills, Knowledge and Experience**
- Fluent English language speaker - written and spoken.
Minimum 2 years’ relevant office experience / general office administration / customer service assistance
Pay: AED 1000 - AED 1200 per month
Schedule:
- Afternoon shift
Application Question(s):
- Find the mistake in the below sentence:
The buzzing noises emitting from the alarm clock makes me cringe every time that I hear them.
- Find mistake in below sentence:
Harold had always found the specialized jargon of artisanal coffee shops being confusing and intimidating.
- On a scale of 1 - 10, how much would you rate your communication skills?
**Experience**:
- administrative assistant: 1 year (required)
**Language**:
- English (required)
Pay: AED1,000.00 - AED1,200.00 per month
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