Student Support and Relocation Head
6 months ago
Synergy University Dubai, a Dubai-based branch of the esteemed Russian institution. With over 35 years of presence in the education market and a global network of more than 200,000 students and 550,000 alumni, we take pride in our commitment to delivering high-quality education under recognized licenses and accreditations.
Situated in the heart of Jumeirah Lakes Towers (JLT), our campus offers unparalleled convenience and accessibility. Located near the Dubai Metro station, our campus provides easy commuting options for both students and staff. Additionally, the vibrant JLT neighborhood boasts a wide array of cafes, restaurants, and recreational facilities, providing a stimulating and dynamic environment for our community.
**Responsibilities**:
We are currently seeking an experienced and proactive individual to fill the role of Student Support and Relocation Manager at Synergy University Dubai. In this position, you will lead our efforts in assisting prospective students with relocation, accommodation selection, admission interviews, and overall support throughout their academic journey. Additionally, you will oversee the documentation process for admissions.
- Lead the student support and relocation team in providing comprehensive assistance to prospective and current students.
- Develop and implement efficient processes for relocation arrangements, housing selection, and admission interviews.
- Ensure timely and accurate completion of documentation for student admissions.
- Collaborate with various departments to streamline the transition and integration of students into university life.
- Address inquiries and concerns from students regarding relocation, admissions, and general support needs.
- Stay abreast of relevant policies and procedures related to student admissions and support services.
- Maintain thorough records and documentation pertaining to student support activities.
- Prepare and review documents for accuracy and completeness.
- Manage the downloading of documents and ensure they are properly stored and organized for enrollment purposes.
- Coordinate the sending of documents to the appropriate personnel for enrollment processing.
- Maintain a positive and supportive work environment within the team, fostering professional growth and development.
**What we offer for this position**:
- Flexible and convenient work schedule (5/2, weekends - Sat, Sun; in-office work).
- 8-hour working day from 9:00-18:00.
- Opportunities for career growth with a large range of positions available.
- Weekly trainings on product, sales, and personal potential development.
- Attendance at business forums with presentations by leading Russian and foreign speakers at the company's expense.
- Development of skills and competencies through internal and external training programs.
**We are ready to work with you if you have**:
- Correct oral and written communication skills.
- Care and responsibility in your work.
- Desire to learn and improve.
- Ambition to succeed.
- Experience in a CRM system is desirable.
- Ability to work with large volumes of data.
- Proficiency in English and Russian languages.
- High typing speed.
**Language**:
- Russian (required)
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