Safety Agent

6 months ago

Ras alKhaimah, United Arab Emirates Hilton Full time

Safety Agent - Female

A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

**What will I be doing?**

As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Safety Agent will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Monitor and control staff entrances
- Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
- Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
- Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
- Responsible for checking goods received out of hours
- Maintain system that records the issue and receipt of departmental keys
- Operate, check and monitor the CCTV system
- Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
- Ensure safe passage of cash transfers within the hotel
- Support evacuation of the hotel during fire alarm situations
- Monitor suspicious packages and be aware of bomb and terror threat procedures
- Provide secure storage for guest oversized items
- Ensure hotel facilities and function rooms remain secure and locked when not in use
- Maintain the Security Log Book and Incident Reports
- Investigate and report all allegations of theft, criminal damage and other incidents
- Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
- Liaise with Police in the absence of Security Team Leader
- Report any maintenance or hazard issues to the supervisor on duty
- Adhere to all Health and Safety Regulations

**What are we looking for?**

A Safety Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- High school graduate or above
- Good physical condition
- At least two (2) years of law enforcement experience either in a Security Bureau or military training
- Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
- Should be well-versed in local law/government regulation
- Absolute discretion and confidentiality regarding sensitive information
- SIA trained and licensed
- Positive attitude
- Good communication skills
- Good grooming standards
- Ability to work under pressure, keeping calm in emergency situations
- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in customer service environment
- First Aid
- Knowledge of P. A.C.E.
- IT proficiency

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Safety Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent A Safety Agent keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others. **What will I be doing?** As a Safety Agent, you are responsible for the safety and security of all Guests, Team Members and contractors, and...

  • Safety Agent

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Safety Agent A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing...

  • Safety Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a SSafety Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable...

  • Safety Agent

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Safety Agent patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour. **What will I be doing?** As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing...

  • Guest Service Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    2 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent ( F&B ) A F & B _Guest Service Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a F & B _Guest Service Agent, you will be responsible for providing Guests with food and drinks as requested in an...

  • Guest Service Agent

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • F & B Guest Service Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Service Agent is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Guest Service Agent, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Guest Service Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    6 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...

  • Front Office Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Agent - Waldorf Astoria Ras Al Khaimah A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall...

  • Front Office Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Front Office Agent

    8 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Front Desk Receptionist

    6 months ago

    Ras al-Khaimah, United Arab Emirates Metropolitan Premium Properties Full time

    Responsibilities: - Answer all incoming calls and redirect them on the concerned dperson - Meet visitors, entertain and accomodate them properly. - Supporting agents for admin tasks (documents, forms, print outs etc.) - Copy files, and maintain paper or electronic documents and records - Maintain office security by following safety procedures and...

  • Front Desk Agent

    4 months ago

    Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time

    **Job Summary** As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. **General Duties and Responsibilities**: - Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through...

  • Guest Service Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Waiter/ess) A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and...

  • Front Office Agent

    7 months ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Agent - Waldorf Astoria Ras Al Khaimah A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional...

  • Food Safety and Hygiene Officer

    1 month ago

    Al-Ayn, United Arab Emirates Al Ain Equestrian Shooting & Golf Club Full time

    **Position: Food Safety and Hygiene Officer** **Benefits**:Onsite accommodation, food (lunch and dinner), laundry for uniform, visa, health insurance, and workmen insurance **Responsibilities** - **Regulatory Compliance Monitoring**: Ensure all food safety and hygiene practices comply with UAE federal and local health regulations. - **Staff Training and...