Front Desk Agent
3 months ago
**Job Summary**
As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
**General Duties and Responsibilities**:
- Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
- Ensure Guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in Room & Hotel familiarization and assist Guest in Hotel activity enquiries / requests.
- Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to Guest queries.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
- Maintain the privacy of all Guests by ensuring that no details of the Guests are disclosed
- Demonstrate a complete understanding of the Hotel’s policies, procedures and service standards and have full knowledge of the Hotel facilities and happenings.
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
- Comply with the hotel environmental, health and safety policies and procedures.
**Approval**
Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
This document does not act an employee contract. It is stressed that changes in business may require alterations to this job description.
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: AED2,000.00 per month
Application Question(s):
- What is your visa type & expiry date?
- What is your nationality?
- What is your age?
- What are your current benefits & Salary? and What is your expectations?
- Are you available in UAE for personal interview in Ras AL Khaimah?
- If you are selected, when can you start?
- in Addition to English, do you speak any other Languages? if yes please mention langague and your level from 1-10?
Application Deadline: 01/10/2024
Expected Start Date: 01/10/2024
-
Front Desk Agent
5 months ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time**Company Description** Palma Beach Resort & Spa is a luxury resort located in Umm al-Quwain, United Arab Emirates. Established in 1995, the resort combines Ancient Egyptian architecture with modern facilities to provide a pleasurable and tranquil experience for guests. The resort offers deluxe accommodations, suites, and villas with all the modern...
-
Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Guest Service Agent
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Guest Service Agent
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Action Hotel Ras Al-Khaimah LLC Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. - Greet and welcome guests as soon as they arrive at the office. - Check in/out the guest with OPERA system - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -...
-
Front Desk Coordinator
3 weeks ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full timeJob Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring a smooth guest experience at our Accor hotel. This role involves working closely with the Front Office Manager and Night Manager to maintain high standards of service and quality.Key Responsibilities:Provide personalized and courteous service to...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Metropolitan Premium Properties Full timeResponsibilities: - Answer all incoming calls and redirect them on the concerned dperson - Meet visitors, entertain and accomodate them properly. - Supporting agents for admin tasks (documents, forms, print outs etc.) - Copy files, and maintain paper or electronic documents and records - Maintain office security by following safety procedures and...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Royal View Hotel Full time**Job description** - With 2 yrs minimum hotel experience. - And can join ASAP. - Receive guests to the hotel by greeting them warmly, attending to their inquiries, and answering inquirers over the phone. - Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all...
-
Front Desk Supervisor
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the...
-
Front Desk Representative
3 weeks ago
Al Fujairah City, Fujairah, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a highly skilled and experienced Front Desk Agent to join our team at Accor Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Welcoming and checking in guests in a timely and efficient mannerProviding guests with...
-
Team Leader
3 months ago
Ras al-Khaimah, United Arab Emirates THE COVE ROTANA RESORT AND SPA Full time**Job Summary**: As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience. **General Duties and Responsibilities**: - Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure -...
-
Front Desk Supervisor
5 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the Guest Operations Manager...
-
Front Desk Receptionist
6 months ago
Ras al-Khaimah, United Arab Emirates Rak Smile Full timeA Female front desk receptionist is needed at a reputable medical center in Ras Al-Khaimah. Previous experience is preferred but also fresh graduates are encouraged to apply. preferably speaking both English and Arabic. Having own residency visa is required. Core Tasks: - Greeting patients and visitors in a friendly and professional manner. - Answering...
-
Front Desk Receptionist
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time**Job description** POSITION TITLE: FRONT DESK AGENT REPORTS TO : Front office manager : Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests...
-
Front Desk Receptionist
5 months ago
Ras al-Khaimah, United Arab Emirates Mughal Suites LLC Full timeKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...
-
Front Desk Receptionist
7 months ago
Ras al-Khaimah, United Arab Emirates VOGUE FITNESS Full time**MUST BE LOCATED IN THE UAE** **MUST HAVE PHYSICAL FITNESS OR HOSPITALITY BACKGROUND** The front desk receptionist serves as the first point of hospitality and is responsible for ensuring that all members and visitors are consistently attended to with the utmost in customer service upon each visit or phone call to the facility, as well as providing...
-
Front Office Agent
4 weeks ago
Ras Al Khaimah, United Arab Emirates Waldorf Astoria Ras Al Khaimah Full timeDescriptionThe Front Office Agent is responsible for managing the first and last impressions of our Guests. What will I be doing?The Front Office Agent is responsible for managing the first and last impressions of our Guests, therefore, must perform the following tasks to the highest standards: Ensure efficient guest check-in/out and complete required audit...
-
Front Desk Agent
2 months ago
Dibba Al-Fujairah, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Hotel Front Desk Agent
3 months ago
Ras Al-Khaimah, United Arab Emirates GlobWorks Full timeRixos Al Mairid aluxurious family resort on Al Marjan Island is seeking aReceptionist to join its team. As a Receptionist you will be thefirst point of contact for our guests responsible for welcomingthem warmly checking them in and out and ensuring their stay isseamless. Your duties will include managing reservations handlingguest requests and providing...
-
Front Desk Receptionist
6 months ago
Umm al-Quwain City, United Arab Emirates Packing Materials Full time**Role Description** This is a full-time on-site role as a Front Desk Receptionist (FEMALE) located in Umm Al Quwain. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service. The Front Desk Receptionist will also be responsible for greeting visitors, answering and...