Area Manager
6 months ago
**Job description**
we are hiring area operation manager for 3 branch restaurant located in Fujairah
**Responsibilities**
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
**Salary**: From AED4,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- restaurant operation: 5 years (required)
- business development: 2 years (required)
- marketing: 2 years (required)
**Language**:
- Arabic (required)
- english (required)
License/Certification:
- UAE driving license (required)
- supervision (required)
- PIC (required)
- basic hygiene (required)
- ICDL (required)
**Salary**: AED4,000.00 - AED5,500.00 per month
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