Retail Sales Manager

4 weeks ago


Abu Dhabi, United Arab Emirates Delta Medical LLC Full time

**Key Responsibilities**
- **Team Supervision and Management**:

- Lead and supervise a team of merchandisers, ensuring that they follow company guidelines for product display, stock rotation, and merchandising standards.
- Monitor team performance, providing coaching and training to optimize productivity and effectiveness.
- Conduct regular team meetings to communicate goals, updates, and expectations.
- **Client Relationship and Account Management**:

- Build and maintain strong relationships with supermarket managers and key decision-makers.
- Serve as the primary point of contact between the company and supermarket clients, ensuring their needs are met and their concerns are addressed promptly.
- Negotiate new contracts, renewals, and promotional activities with supermarket accounts to drive sales and business growth.
- **Sales and Order Management**:

- Oversee the timely and accurate processing of orders from supermarkets, ensuring inventory levels are properly maintained.
- Ensure that supermarket clients receive high-quality products and services, addressing any order discrepancies or issues as they arise.
- Monitor sales performance in supermarket accounts and implement strategies to achieve sales targets.
- **Store Visits and Operational Oversight**:

- Conduct regular visits to supermarkets to assess product placement, stock levels, and merchandising standards.
- Identify opportunities for improvements in product display, promotions, and store operations to increase sales.
- Ensure that products are available, correctly priced, and attractively displayed to drive sales.
- **Problem Solving and Conflict Resolution**:

- Actively resolve any operational, logístical, or relationship issues that may arise with supermarket management or within the team.
- Handle customer complaints professionally, ensuring a positive experience and maintaining strong business relationships.
- **Reporting and Performance Tracking**:

- Prepare and submit regular reports on sales performance, stock levels, and team activities.
- Analyze sales trends and customer feedback to identify opportunities for improvement and growth.
- Track and report on the success of promotional campaigns and new product introductions.
- **Market and Competitor Analysis**:

- Stay informed about industry trends, competitor activities, and market conditions.
- Share insights with the company’s leadership team to help shape product offerings and sales strategies.

**Job Types**: Full-time, Contract, Permanent



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