Travel Agent
5 months ago
**Responsibilities**:
- Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, tours, and activities.
- Provide expert advice and recommendations based on clients' preferences, budget, and travel requirements.
- Research destinations, hotels, and activities to stay updated on travel trends and offerings.
- Coordinate with airlines, hotels, and other travel partners to secure bookings and confirmations.
- Handle inquiries and resolve issues related to bookings, cancellations, and changes in travel plans.
- Create detailed itineraries for clients, including transportation, accommodations, and activities.
- Ensure all necessary travel documents, such as passports, visas, and travel insurance, are obtained and up to date.
- Maintain accurate records of client interactions, bookings, and payments.
- Stay informed about travel regulations, health advisories, and safety precautions for different destinations.
- Provide excellent customer service before, during, and after the trip to ensure client satisfaction and encourage repeat business.
**Requirements**:
- Previous experience in a similar role or in the travel industry preferred.
- Strong knowledge of travel destinations, airlines, hotels, and travel products.
- Excellent communication skills, both written and verbal.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in travel booking systems and software.
- Attention to detail and accuracy in managing bookings and itineraries.
- Customer-focused attitude with a passion for delivering exceptional service.
- Flexibility to work evenings, weekends, and holidays as needed.
- Certification from a recognized travel agency program or association is a plus.
- Fluency in additional languages is an advantage.
**Benefits**:
- Competitive salary commensurate with experience.
- Paid vacation and sick leave.
- Health insurance.
**Location**: AJMAN
**How to Apply**: Please submit your resume and a cover letter outlining your qualifications and interest in the position. Include any relevant certifications or achievements related to the travel industry.
**Job Types**: Full-time, Permanent
**Experience**:
- Travel agent: 2 years (preferred)
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