Floor Manager

7 days ago


Abu Dhabi, United Arab Emirates Beverly Cakes Full time

**Position Overview**:
The Floor Manager will oversee daily operations, ensuring seamless coordination across the Beverly Cakes Retail, cafe, and cloud kitchen functions. This role demands a results-driven professional adept at managing teams, enhancing sales, maintaining high operational standards, and fostering relationships with clients and vendors. The Floor Manager will play a pivotal role in achieving business objectives and delivering an exceptional customer experience.

**Key Responsibilities**:

- Supervise daily operations across retail, wholesale, cafe, and cloud kitchen.
- Ensure adherence to company policies, hygiene standards, and safety regulations.
- Monitor staff performance and address operational challenges effectively.
- Ensure that all work complies with government standards and requirements.
- Drive retail and wholesale sales through strategic planning and execution.
- Focusing on the business development plan and new marketing/promotion strategies and sharing weekly reports with the CEO & Owner, and taking corrective action accordingly.
- Identify opportunities to expand business and enhance profitability.
- Analyse sales data and develop strategies to increase sales and improve profitability.
- Preparing the SOP for the restaurant’s operations and KPIs for the operations team
- Handling accounts of Talabat, Deliveroo, Noon and other online food delivery apps/websites.
- Promoting and marketing the business through Talabat, Deliveroo, Noon etc.
- Problem-solving, looking after the restaurant’s maintenance and arranging the concerned team for repair when and if required.
- Establish and maintain strong relationships with clients and vendors.
- Negotiate with suppliers for procurement of high-quality ingredients at competitive rates.
- Address customer feedback to enhance service quality.
- Oversee inventory management, ensuring adequate stock levels and minimizing wastage.
- Manage budgets, including inventory, food item purchase and equipment costs.
- Streamline purchasing processes for efficiency and cost-effectiveness.
- Train, mentor, and manage staff to foster a collaborative and productive work environment.
- Develop work schedules and delegate responsibilities to ensure optimal performance.
- Manage duty rotation plans and plan employee leave schedules.
- Liaise with the chef to ensure smooth operations and address any kitchen-related concerns.
- Collaborate with management to align operations with business goals.
- Hold regular meetings with staff to identify and resolve issues.
- Arrange deliveries to ensure timely and accurate fulfilment of orders.
- Maintain accurate records of sales, purchases, and inventory.
- Generate detailed operational and financial reports for senior management.
- Maintain government documents and data up-to-date at all times.
- Ensure employee records are accurate and current.
- Keep detailed daily, weekly, monthly, and yearly sales records.
- Handle all other responsibility as directed by the CEO / Owner.

**Requirements**:

- Minimum 5 years in a managerial role within the F&B industry in UAE (preferably Abu Dhabi).
- Bachelor’s degree in Business Management, Hospitality, or a related field (preferred).
- Strong ability to lead, motivate, and manage diverse teams.
- Proven track record in driving sales and achieving business targets.
- Expertise in inventory management, procurement, and operational planning.
- Excellent interpersonal and negotiation skills for dealing with clients and vendors.
- Proficiency in using inventory management and POS systems.
- Strong analytical and decision-making skills.
- Commitment to delivering exceptional customer experiences.
- Experience with ERP software and point-of-sale systems.

Attractive Salary, Incentive and Other Benefits.

**Salary**: AED 7,000 to AED 10,000 (all-inclusive). Offered based on your experience and qualification.

**Locations**: Khalifa City, Abu Dhabi, UAE.

**Application Process**:
**Join Us and Be a Part of the Sweetest Journey**

Pay: AED7,000.00 - AED10,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience as a Floor manager in the UAE?

**Education**:

- Bachelor's (required)

**Experience**:

- Floor Manager: 5 years (required)

**Language**:

- English (required)

License/Certification:

- UAE Driving License (required)


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