Restaurant Floor Attendant
4 weeks ago
Job Title: Floor Attendant
Job Summary:
The Floor Attendant is responsible for maintaining the cleanliness, organization, and efficiency of the dining area in a restaurant. They assist servers, greet and seat guests, and help ensure that customers have a pleasant dining experience from the moment they enter until they leave. This role requires strong communication skills, attention to detail, and a customer-first attitude.
Key Responsibilities:
Guest Assistance:
Greet guests as they arrive, helping them with seating arrangements.
Assist in managing reservations and waitlists.
Escort guests to their tables and provide them with menus.
Answer questions about the menu and restaurant policies.
Handle guest inquiries or concerns promptly and courteously.
Dining Room Maintenance:
Ensure that the dining area is clean and presentable at all times (clear tables, reset settings).
Monitor the overall cleanliness of the restaurant, including floors, windows, and restrooms.
Ensure the proper arrangement and decor of the dining space.
Support for Front-of-House Staff:
Assist servers with carrying food and beverages to tables.
Help with running food or drinks during busy times.
Refill water glasses and provide additional utensils or condiments as needed.
Maintain stock of essential items (napkins, utensils, condiments, etc.) for easy access by staff.
Customer Experience:
Respond to customer needs in a friendly and professional manner.
Ensure a positive dining experience by anticipating guests' needs.
Assist in clearing and resetting tables quickly to reduce wait times.
Coordination with Kitchen and Bar:
Communicate guest requests or special dietary needs to kitchen staff.
Ensure that all food and drink orders are delivered in a timely and accurate manner.
Coordinate with the kitchen staff to expedite orders as needed.
Team Collaboration:
Work closely with servers, hosts, and management to ensure efficient operation.
Assist in training new staff or providing support during peak hours.
Health and Safety Compliance:
Adhere to all food safety regulations and cleanliness standards.
Ensure the dining area is free of hazards and safe for both guests and staff.
Qualifications:
Experience: Prior experience in a customer-facing role, such as in hospitality or restaurants, is preferred.
**Skills**:Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Team player with a customer-first mentality.
Ability to stand for extended periods and carry heavy items (e.g., trays, drinks).
Education: High school diploma or equivalent (optional).
Physical Requirements: Ability to lift and carry heavy items, walk and stand for long periods of time, and work in a busy environment.
Working Conditions:
Work in a fast-paced restaurant environment.
Shifts may include evenings, weekends, and holidays.
Occasional overtime may be required, particularly during busy seasons.
**Salary**:
1200-1400
Note: Good English Communication.
Pay: AED1,200.00 - AED1,400.00 per month
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