F&b Service

3 weeks ago


Dubai, United Arab Emirates Dusit D2 kenz Hotel Dubai Full time

The role of the F&B Waiter is to provide attentive and personalized service to guests within the hotel's dining establishments. As a key member of the Food & Beverage service team, the F&B Waiter ensures a seamless dining experience by taking accurate orders, delivering orders promptly, and anticipating guests' needs. This position plays a crucial role in upholding the highest standards of hospitality, contributing to guest satisfaction, and supporting the overall success of the hotel's dining operations

**Job Description**:
**Guest Service** - Greet guests warmly, escort them to their tables, and assist with seating arrangements. Interact with guests to understand their preferences, provide personalized recommendation and maintain the highest level of guest satisfaction and standard of service.

**Service Delivery - **Serve food and beverages promptly and professionally, adhering to established service standards. Monitor tables to anticipate and fulfill guests' needs during the dining experience.

**Table Maintenance** - Set up and maintain guest tables, ensuring cleanliness and presentation standards are met. Reset tables efficiently for the next guests.

**Product Knowledge** - Fully understand all items in the food and beverage menus and be able to recommend items to guests, upselling wherever possible. Work in awareness of and according to departmental budgeted costs.

**Upselling** - Promote additional menu items, specials, and beverage offerings to enhance the guest experience. Encourage team members to actively engage in upselling opportunities.

**Communication and Operational Support** - Collaborate with the kitchen and bar staff to manage inventory levels and stock replenishment. Process requisitions as per the operational requirement.

**Guest Interaction** - Foster positive interactions with guests, addressing any questions or concerns promptly. Build rapport with guests to create a welcoming and enjoyable atmosphere.

**Job Types**: Full-time, Permanent


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