Service Advisor

1 week ago


AlAyn, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**
We are currently seeking skilled and results-oriented **Service Advisor** to join our **Toyota team in Al Ain**. Service Advisors play a crucial role as the primary point of contact for customers in the Workshop. They are entrusted with building the image of the Service Department, conveying a sense of trust and confidence to customers.

**What you will do**
- Ask Question and record customer requests without delay
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Clear explanation of the job done and invoice and guide to the cashier.
- Promotion of value added services
- Resolution of Customer concerns at the earliest time and ensures satisfaction.

**Required skills to be successful**
- Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
- Technical knowledge provides up-to-date technical information in response to customer inquiries.
- Excellent customer service, willing to go the extra mile.
- Strong English communications skills, Arabic speaker an added advantage

**About the team**
The role will report to the Reception Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Workshop Supervisor, Controller, Foreman & Technicians in a daily basis.

**What equips you for the role**
- Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
- Minimum of 3 to 5 years’ experience in the automotive industry or similar role. A broad based knowledge to service as a reliable consultant is essential for this role.

Additional Internal Information:

- Reports to: Reception Manager
- Band: E

**Note:

- **

You must have been an Al-Futtaim employee for at least 18 months in order to be considered.


  • Service Advisor

    7 days ago


    Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full time

    Job Responsibilities: - Handle incoming and outgoing calls in a professional and customer-focused manner. - Provide accurate and timely quotes for automotive services based on customer requirements. - Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. - Assist customers in selecting appropriate...

  • Service Advisor

    2 weeks ago


    Al-Ayn, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Service Advisor

    4 days ago


    Al Quoz, United Arab Emirates STAR SQUARE DEAL MOTORS WORKS Full time

    **Overview of the role** We are currently looking for competent & performance driven Service Advisor for our running garage located in dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. **What you will do** - Ask Question and...

  • Service Advisor

    1 month ago


    Al Quoz, United Arab Emirates Kaiman Auto Repairing Full time

    Kaiman Auto, a leading car garage in Dubai, is seeking a dedicated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, providing them with exceptional service and guidance throughout their car maintenance and repair journey. **Responsibilities**: - Greet customers and...


  • Ras Al Khor, United Arab Emirates Vertex Auto Service Center LLC Full time

    **Essential Duties** Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. Prepares a repair order showing time,...


  • Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full time

    Job Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions...


  • Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full time

    Job Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions...


  • Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full time

    ONLY UAE EXPEREINCED REQUIRED OTHER EXPEREINCE MINIMUM 5 YEARS OTHER CANDIDATES WILL BE DIRECTLY BLOCKED Job Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or...

  • Female Medical Advisor

    2 months ago


    Al-Ayn, United Arab Emirates Cellsave Arabia Full time

    We are looking for a persuasive Medical Advisor to promote the company products to healthcare providers. The Medical Advisor’s responsibilities include persuading potential customers to purchase our services, identifying prospective business opportunities for the company, and providing the relevant departments with clients feedback. You should also be able...


  • Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full time

    Job description Handle incoming and outgoing calls in a professional and customer-focused manner. Provide accurate and timely quotes for automotive services based on customer requirements. Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. Assist customers in selecting appropriate services and...

  • Service Advisor

    2 months ago


    Al Quoz, United Arab Emirates A&F Auto Repair Full time

    About Us: Battmobile has been a leading pioneer of the automobile servicing and maintenance business in the UAE since 2010. We are dedicated to delivering premium quality service and have built a reliable team of technicians and suppliers. Job Summary: We are seeking an experienced and customer-focused Automotive Service Advisor to join our team. The...

  • Service Advisor

    3 days ago


    Al Quoz, United Arab Emirates A&F Auto Repair Full time

    About Us: Battmobile has been a leading pioneer of the automobile servicing and maintenance business in the UAE since 2010. We are dedicated to delivering premium quality service and have built a reliable team of technicians and suppliers. Job Summary: We are seeking an experienced and customer-focused Automotive Service Advisor to join our team. The...

  • Service Advisor

    2 months ago


    Al Quoz, United Arab Emirates BALQIS THONR GARAGE Full time

    Dubai based automobile garage looking for an experienced Service advisor. Minimum 1 Year experience. Salary : 1800/month transportation and accommodation ( company ) whatsapp - 0505584353 **Salary**: AED1,800.00/month **Job Types**: Permanent, Full-time **Salary**: AED1,800.00 per month

  • Service Advisor

    2 months ago


    Al Quoz, United Arab Emirates Carzilla Auto Service Full time

    1. Customer Interaction: Engage with customers, answer inquiries, and provide information about services offered. 2. Appointment Scheduling: Manage appointment bookings for vehicle maintenance and repairs. 3. Service Recommendations: Advise customers on recommended services based on vehicle condition, manufacturer guidelines, and customer preferences. 4....

  • Service Advisor

    2 months ago


    Ras al-Khaimah, United Arab Emirates Palestine Garage Full time

    Service Advisor Experienced In Cars & Cars parts - Handling Labors & Customers Call or Whatsapp: 052-9044718 **Job Types**: Full-time, Contract

  • Auto Service Advisor

    1 month ago


    Al Quoz, United Arab Emirates AM AUTO REPAIR LLC Full time

    AM Auto Repair LLC (brand name Masterclass Automotive) located in Al Wasl compound WH 69, Al Quoz 3,Dubai, is looking for a SERVICE ADVISOR who can speak Russian or Arabic. Experienced on the same field is a must. **Job Types**: Full-time, Permanent Ability to commute/relocate: - Al Quoz: Reliably commute or planning to relocate before starting work...


  • Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full time

    ONLY UAE EXPEREINCED REQUIRED OTHER EXPEREINCE MINIMUM 5 YEARS OTHER CANDIDATES WILL BE DIRECTLY BLOCKED Job Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or...


  • Al Quoz, United Arab Emirates Deutsche Technik Service Centre Full time

    Deutsche Technik Service Centre is one of Dubai's leading Porsche, Audi, Bentley, VW, Mercedes, Lamborghini, and Classic vehicle specialist workshops. We love cars, we love building them to the highest of international standards, and building great relationships with our clients. The workshop handles European, exotic, and classic car repair and...


  • Al Quoz, United Arab Emirates Kings Auto Garage Full time

    **About Us**: Kings Auto Garage is a leading automotive service center dedicated to providing top-notch car maintenance and repair services. We pride ourselves on our commitment to customer satisfaction, professionalism, and excellence in automotive care. We are seeking a talented and motivated Female Automotive Service Advisor to join our team and...


  • Al Quoz, United Arab Emirates Hytec Auto Services Full time

    Urgent Female Auto Service Advisor with experience Preferred Philippines Nationality contact +971 566885876 please note I need with experience **Job Types**: Full-time, Permanent **Experience**: - service advisor: 1 year (preferred)