Service Advisor

6 months ago


Al Quoz, United Arab Emirates A&F Auto Repair Full time

About Us:
Battmobile has been a leading pioneer of the automobile servicing and maintenance business in the UAE since 2010. We are dedicated to delivering premium quality service and have built a reliable team of technicians and suppliers.

Job Summary:
We are seeking an experienced and customer-focused Automotive Service Advisor to join our team. The Service Advisor will be the primary point of contact between customers and our service department, ensuring seamless communication, providing expert guidance, and facilitating the smooth execution of vehicle repair and maintenance services.

Key Responsibilities:

- Greet customers warmly, establish rapport, and actively listen to their concerns and vehicle issues. Provide professional assistance and explanations regarding recommended services, repairs, and maintenance.
- Coordinate with team leaders and workshop supervisors.
- Collaborate with customers to obtain necessary approvals for the work to be performed on their vehicles. Clearly communicate the scope of work, including details and associated costs.
- Technician Coordination: Effectively communicate job details to technicians, ensuring clear understanding of tasks and accurate execution of repairs and maintenance. Address any technician inquiries or clarifications as needed.
- Create detailed and accurate job cards outlining the required services and repairs. Include relevant vehicle information, parts needed, labor estimates, and anticipated completion times.
- Provide regular updates to customers on the status of their vehicle repairs, including any unexpected findings or delays. Maintain open and transparent communication throughout the service process.
- Calculate and share accurate cost estimates for repairs and services, taking into consideration parts, labor, and any additional charges. Obtain customer approval before proceeding with any additional work.
- Documentation: Maintain comprehensive and organized records of all interactions, approvals, recommendations, and services provided for each customer and their vehicle.
- Quality Assurance: Conduct thorough quality checks on completed work to ensure repairs meet the required standards before releasing vehicles to customers.
- Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service, addressing concerns promptly, and ensuring a positive overall experience.

Qualifications:

- Previous experience working as an automotive service advisor for multibrand vehicles
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Excellent organizational skills and attention to detail, ensuring accurate documentation and efficient service coordination.
- Knowledge of automotive systems and components, including routine maintenance procedures and common repair issues.
- Ability to work in a fast-paced environment and adapt to changing priorities.

**Benefits**:

- Company Visa
- Paid Annual Leave and Airfare
- Insurance
- Incentives

Join our team at Battmobile and be part of a dynamic and growing company dedicated to providing top-notch automotive services to our customers. If you have the drive and energy to excel in our company culture, we want to hear from you

**Salary**: AED3,500.00 - AED5,000.00 per month


  • Service Advisor

    6 months ago


    Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full time

    Job Responsibilities: - Handle incoming and outgoing calls in a professional and customer-focused manner. - Provide accurate and timely quotes for automotive services based on customer requirements. - Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. - Assist customers in selecting appropriate...


  • Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full time

    Handle incoming and outgoing calls in a professional and customer-focused manner. - Provide accurate and timely quotes for automotive services based on customer requirements. - Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. - Assist customers in selecting appropriate services and products based on...

  • Service Advisor

    3 months ago


    Al Quoz, United Arab Emirates STAR SQUARE DEAL MOTORS WORKS Full time

    **Overview of the role** We are currently looking for competent & performance driven Service Advisor for our running garage located in dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. **What you will do** - Ask Question and...


  • Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full time

    Job description Handle incoming and outgoing calls in a professional and customer-focused manner. Provide accurate and timely quotes for automotive services based on customer requirements. Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. Assist customers in selecting appropriate services and...

  • Service Advisor

    6 months ago


    Al Quoz, United Arab Emirates BALQIS THONR GARAGE Full time

    Dubai based automobile garage looking for an experienced Service advisor. Minimum 1 Year experience. Salary : 1800/month transportation and accommodation ( company ) whatsapp - 0505584353 **Salary**: AED1,800.00/month **Job Types**: Permanent, Full-time **Salary**: AED1,800.00 per month

  • Service Advisor

    4 weeks ago


    Al Quoz, United Arab Emirates ALMEENA HEAVY MACHINERY REPAIRING Full time

    workshop service advisor for Heavy machinery equipment - Boom loader - Forklift - Jcb - Bus - Etc If you are interested send your CV to this number +971-529800230 Ability to commute/relocate: - Al Quoz: Reliably commute or planning to relocate before starting work (required)


  • Al Quoz, United Arab Emirates Anbar Transport Group Full time

    We are seeking a skilled Automobile Service Advisor to join our team. In this role, you will act as the liaison between customers and technicians, assessing and documenting vehicle issues, providing accurate cost estimates, and managing service schedules. Responsibilities include ensuring clear, timely communication with customers and delivering a high...

  • Service Advisor

    6 months ago


    Al Quoz, United Arab Emirates Auto Whiz Garage Full time

    As a service advisor, you will be expected to deal with walk in customers from day to day, handle their queries, get their cars inspected, make sure they are satisfied at all times and provide them with a quotation in time all while keeping a professional attitude. We require people who are fluent in english, and are confident enough to talk to a customer...


  • Al Quoz, United Arab Emirates Auto Services Full time

    Need Automotive Service Advisor for a reputed Service Centre in Dubai. Must have 2years ++ proven experience in the same field. Kindly drop your CV at 050 350 1008 **Salary**: AED4,000.00 - AED6,000.00 per month Ability to Commute: - Al Quoz (required) Ability to Relocate: - Al Quoz: Relocate before starting work (required)

  • Service Advisor

    6 months ago


    Al Quoz, United Arab Emirates KINGS AUTO GARAGE Full time

    **Responsibilities**: - Utilize leads generated through social media networking to convert potential customers. - Create job cards for customers upon their arrival at the garage. - Communicate with clients to understand their inquiries and concerns. - Liaise with the floor supervisor and the floor diagnosing team to identify and address the issues with the...

  • Service Advisor

    6 months ago


    Al Quoz, United Arab Emirates Kings Auto Garage Full time

    **Responsibilities**: - Utilize leads generated through social media networking to convert potential customers. - Create job cards for customers upon their arrival at the garage. - Communicate with clients to understand their inquiries and concerns. - Liaise with the floor supervisor and the floor diagnosing team to identify and address the issues with the...


  • Al Quoz, United Arab Emirates CARBOX Full time

    Newly established auto workshop is looking to hire automotive service advisor to handle its operations in dubai. Should be presentable with excellent communication skills and ability to communicate with customers and management. Driving license will be an added value if available. Should be able to use computer and having social media experience will be...


  • Al Quoz, United Arab Emirates Silber Arrows Full time

    **Silber Arrows** is currently seeking a Customer Service Advisor to join our team! You will work closely with our workshop to efficiently organize and oversee tasks, ensuring optimal utilization of workshop resources, all while upholding our unwavering commitment to delivering exceptional customer service. Your primary focus will involve skilfully upselling...


  • Al Quoz, United Arab Emirates Kings Auto Garage Full time

    An Automotive Service Advisor serves as the main point of contact between the customer and the service department in an automotive dealership or repair shop. Their primary role is to communicate with customers regarding their vehicle service needs and ensure that repairs and maintenance are carried out efficiently. Here is a general job...


  • Al Quoz, United Arab Emirates Wefix Auto Services Full time

    We are seeking an experience service advisor for European and USA brand vehicles Must be good in English communication Similar working Experience in UAE 5 Years Promote sell our auto garage services to potential customers Collaborate with the operation team to ensure quality and clients satisfaction Positive attitude and smart worker if your Interested...


  • Al Quoz, United Arab Emirates Fountain Blue Auto Repairing LLC Full time

    **Job description** We are looking for a **Automobile Supervisor**/**Service Advisor** who has **experience in UAE in the automobile industry **with excellent communication skills and professional experience in dealing with customers. Must be experienced in handling luxury and supercars. Job Responsibilities: - **Good Knowledge of German, Japanese,...

  • Service Advisor

    7 months ago


    Al Quoz, United Arab Emirates Carzilla Auto Service Full time

    1. Customer Interaction: Engage with customers, answer inquiries, and provide information about services offered. 2. Appointment Scheduling: Manage appointment bookings for vehicle maintenance and repairs. 3. Service Recommendations: Advise customers on recommended services based on vehicle condition, manufacturer guidelines, and customer preferences. 4....


  • Al Quoz, United Arab Emirates Kings Auto Garage Full time

    **Responsibilities**: - Utilize leads generated through social media networking to convert potential customers. - Create job cards for customers upon their arrival at the garage. - Communicate with clients to understand their inquiries and concerns. - Liaise with the floor supervisor and the floor diagnosing team to identify and address the issues with the...


  • Al Quoz, United Arab Emirates Masterclass Automotive Full time

    One of the leading independent workshops in Dubai, offering COMPETITIVE COMPENSATION package in an EXCELLENT WORKING environment is seeking for an Experienced Auto Service Advisor with European brands. **Requirements**: - Presentable - Excellent communication skills - Excellent Sales Skills - Excellent customer relationship skills - Strong understanding of...


  • Al Quoz, United Arab Emirates Autowiz Garage Full time

    Looking for **:Automotive Service Advisor** **Location: Al quoz 3, Dubai** **Experience**:3 to 4 years of minimum experience of customer care & operations experience within automotive work shop environment. **Nationality**:Any **Qualification**:Diploma or equivalent in Mechanical / Automotive or related field 1. To receive customer vehicles for service...