Digital Application Manager

4 days ago


Dubai, United Arab Emirates Sephora Full time

**TITLE**:
**Digital Application Manager**

**REPORTING TO**:
**Head of Digital**

**LOCATION**:
**Dubai, UAE**

**Position Purpose**

The Digital Application Manager works within the Digital department and delivered digital tech initiatives as per agreed tech roadmap. You will have to work with several stakeholders including Chalhoub IT along with Central team to implement changes. You will work in close coordination with Senior digital product manager to drive change and ensure Sephora web and app is best in class along with offering a strong Omni proposition.

**OUR Manifesto**:
**Our Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.**

**Reimagine your future, with Sephora.**

**Our Value Proposition**:
We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:
These are the values:
**Beauty & Beyond**: We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.
**Creativity Unleashed**: We encourage exploration, innovation and having fun.
**Endless Evolution**: At Sephora you are empowered to choose your own path and accelerate your growth.
**Boldly Authentic**: We celebrate diversity and embrace your unique and winning spirit.

**Key Accountabilities**:

- Responsible for managing and delivering digital tech initiatives, working closely with Product team to do this.
- Lead and supervise every phase of the digital tech project from start to completion.
- Delivering the right scalable, performance architecture designs and solutions.
- Works with the Product Managers, Developers and Engineers to define the vision and technical direction.
- Close coordination with both within and outside Sephora Middle East including Chalhoub IT and Central Team. Ensure processes are formulated and adhered.
- Work closely with the user experience department in designing, developing, and deploying scalable technologies that will lead to increased consumer satisfaction.
- Overseeing the strategic deployment of the departmental resources leading to optimal resource allocation and the smooth and successful development of sites/software.
- Responsible for the service support and SLA’s, DORA metrics and change, problem and incident management processes within our engineering capabilities
- Managing stakeholder engagement, ensuring strategic alignment, and effectively communicating upwards, across, and down to the team.
- Recruit diverse teams who are both exceptionally talented and fit the culture of the business.
- Work with the teams to advocate and embed Agile/lean delivery methodologies.
- Mentoring and coaching colleagues within your team using your expertise as an engineer
- Help shape a world-class engineering function by bringing your experience of cutting-edge processes and technologies into the business.
- Ensure your team possesses and develops the right skills by deeply understanding the requirements of the product you are building.
- Encourage and facilitate communities of practice to ensure we share best practices across the engineering teams.

Skills, Experience and Personality
- A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
- Previous experience leading a large technology change project.
- Experience working as a senior IT manager.
- Experience with database management and project management.
- Excellent technical skills.
- The ability to remain up-to-date with the latest software developments.
- Strong leadership, management, and customer service skills.
- Great analytical, problem-solving, and communication skills.
- The ability to handle stressful situations.



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