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Receptionist

1 month ago

Dubai, United Arab Emirates DR BEAUTY Full time

Are you a highly organized and friendly individual with exceptional communication skills? Dr. Beauty Medical Center is seeking a dedicated Receptionist to join our team and contribute to the exceptional patient experience we provide. As the first point of contact for our esteemed patients, you will play a crucial role in maintaining our reputation for outstanding customer service and professionalism.

About Us:
Dr. Beauty Medical Center is a medical center specializing in cosmetic and aesthetic treatments. Our mission is to enhance our patients' natural beauty through a range of advanced procedures while providing a comfortable and welcoming environment. With state-of-the-art facilities and a team of experienced professionals, we are committed to delivering results that exceed our patients' expectations.

Role and Responsibilities:

- Greet patients and visitors with a warm and welcoming demeanor, creating a positive first impression.
- Answer and direct incoming phone calls to the appropriate department or personnel.
- Schedule and manage appointments, ensuring efficient utilization of clinic resources.
- Assist patients with completing necessary forms and paperwork.
- Maintain a tidy and organized reception area, keeping it free from clutter.
- Handle patient inquiries, providing accurate information about services, pricing, and procedures.
- Coordinate with medical staff to ensure smooth patient flow and minimize wait times.
- Process payments and maintain accurate records of transactions.
- Collaborate with other administrative staff to ensure cohesive clinic operations.
- Handle confidential patient information with the utmost discretion and professionalism.
- Assist with administrative tasks such as data entry, filing, and report generation.

**Qualifications**:

- Arabic and English is mandatory
- High school diploma or equivalent; associate's degree preferred.
- Proven experience in a receptionist or front desk role, preferably in a medical or healthcare setting.
- Excellent verbal and written communication skills.
- Proficiency in using office software and equipment, including Microsoft Office Suite.
- Strong organizational skills and the ability to multitask effectively.
- Friendly and approachable attitude, with a commitment to delivering outstanding customer service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Empathy and patience when interacting with patients from diverse backgrounds.
- Knowledge of medical terminology and procedures is a plus.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 2 years (preferred)

**Language**:

- Arabic (required)

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