Team Leader, Reservations
6 months ago
Team Leader, Reservations
(9430)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
**About The Role**
As a Team Leader, Reservations at Atlantis The Palm, Dubai, you will be responsible for leading a team of reservation agents to provide exceptional customer service to guests and clients seeking to book rooms and experiences at our world-renowned resort. You will oversee the team's daily operations, including handling customer inquiries, managing reservations, and ensuring that all processes and procedures are followed accurately and efficiently. You will work closely with the Reservations Manager to develop training programs for new employees, and to ensure that existing team members are supported in their roles.
**About you**
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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