E-commerce Order Preparation Clerk

2 weeks ago

Dubai, United Arab Emirates DHL Full time

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.

**Connecting People. Improving Lives.**

**Key Responsibilities**

**Standard**:

- Maintain regular Attendance in line with DHL / department policies and ensure to report to FIC / Supervisor in case of late arrival or sick leave before start of the shift.
- Housekeeping: Ensure to complete housekeeping formalities assigned and accurately fill in the required check list.
- Report to FIC / Supervisor any unsafe practices or other problem areas in the work place related to housekeeping and health & safety
- Handle and Maintain the Office equipment as required by the manual
- Follow all health & Safety policies as described in the H&S manual provided during induction.
- Take orders from warehouse Supervisor / FIC on a daily basis and fulfil them
- Handle all customers goods stored in the warehouse with due diligence.
- Handle all equipment provided with care and as per best practice.
- Record movement goods using barcode scanners
- Establish and maintain meaningful relationships with colleagues to ensure smooth Operations and healthy atmosphere at the work place
- Ensure that warehouse workers comply to the company’s safety and security procedures
- Perform duties in an efficient manner that meets customer service standards meeting expectations Productivity standards and accuracy

**Inbound Operations**:

- Unload goods from delivery vans
- Ensure the Description of the containers / trailer or other vehicles match the documentation provided by the supervisor / FIC
- Ensure that correct quantity has been received by comparing received goods with information on the Receiving tally sheet
- Identify any damaged or missing goods and record the information on the Material Discrepancy note
- Move products to the appropriate storage space based on their types and sizes or as directed by WMS / FIC / Supervisor

**Outbound Operations**:

- Pick - Pack ordered goods and ensure that they are in good condition
- Perform Value Added Services required per order as per the requirement
- Gift wrap and pack E-Commerce orders as per HQ guidelines
- Isolate and report any broken or damaged goods at the time of order picking
- Update required documents such as pick sheets and dispatch notes
- Ensure to follow quality control measures as provided by the organization of goods coming in and going out of the warehouse.
- Apart from the above, follow all individual Customer specific requirements as detailed in the SWI/ SOP for each Activity
- Bagging, tagging & labelling

**Mechanical Handling Equipment ( MHE )**:

- Ensure proper guidelines are followed when using the Engraving & Embossing machines

**Job Skills, Qualifications & Experience**:

- Intermediate level of reading, speaking and writing in English & Arabic
- Intermediate level of competence in maths and use of calculator
- Exposure to warehouse systems and processes
- High School level education
- Minimum 1 years’ experience in a reputed warehouse

**We offer**:

- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary

**Why join DHL Global Forwarding?**

Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF **because we have:

- The **largest global network**with more than ~30,000 passionate employees
- The **most efficient processes**and** fastest response times**:

- The **best solutions **and **best customer service**

**Our Vision**:The Logistics Company for the World.

**Our Mission**: Excellence. Simply Delivered.

**Our Purpose**: Connecting People, improving lives.

**Our Values**: Respect & Results

**Our Goals**: Employer, Provider, and Investment of Choice, Living Responsibility

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