Front Desk Representative

3 weeks ago


Abu Dhabi, United Arab Emirates Appolonia Dentistry for Children Full time

**UAE NATIONAL Only**:

- Following proper individual and telephone etiquette while interacting with patients
- Verifies the insurance card validity, coverage and approval status.
- Registration of patient visit in the system for both new and revisit patients
- Maintaining confidentially of the patient files related information at all time
- Strong communication, both written and verbal.
- Customer service attitude
- Follow up on patient calls
- Maintain doctors’ calendar & schedules
- Greet and welcome visitor and guide them
- Answer, screen and forward incoming phone calls
- Proficiency in Microsoft office suite
- Available to join immediately
- 2-3 years of experience in managing operations in customer service/call center

**Job Types**: Full-time, Permanent


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