Play Area Assistant
4 months ago
**Company Overview**: We are a vibrant British café and restaurant located in the heart of Dubai, known for our authentic British cuisine and warm hospitality. Our establishment prides itself on delivering a unique dining experience that combines traditional flavors with modern twists. We are committed to providing exceptional service and creating a welcoming atmosphere where customers can enjoy delicious meals in a cozy setting.
As the Play Area Assistant, you will be responsible for day to day tasks of the play area, ensuring smooth running and exceptional customer service. Your primary duties will include:
- Greet and Welcome guests into the play area and café
- Assist with the admission fees
- Provide information about the play areas activities, rules and safety guidelines
- Address customer inquiries, concerns and requests promptly and professionally
- Ensure a high level of customer satisfaction by being attentive and helpful
- Monitor and enforce play area rules and safety protocols
- Perform routine safety checks on equipment and report any maintenance issues
- Assist in maintaining cleanliness and organization within the play area
- Coordinate and assist in organizing birthday parties and special events
- Set up party areas, including decorations, tables and seating arrangements
- Ensure the party guests have a memorable and enjoyable experience
- Handle cash transactions including admissions
- Maintain a clean and organized play area by picking up toys and sanitizing surfaces
- Ensuring the cleanliness, safety, and maintenance of play equipment and facilities.
**Requirements**:
- Strong customer service and communication skills
- Ability to work in a fast paced environment
- Excellent problem solving skills
- Basic math for cash handling
- Physical stamina for standing, walking and light lifting
- Positive attitude, especially when interacting with children and families
- Previous experience in events preferred
- Previous experience in childcare preferred
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