Business Support Group Controller

5 months ago


Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: At Emirates, we believe in connecting the world, to, and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient, and a game changer in the aviation world. Do you want to play a part in that journey, and own technical products used by stakeholders, and customers across the world? Join us in cosmopolitan Dubai as a Product Owner and make your mark on the aviation world by taking our products to the next level. About the role The Business Support Group Controller will work closely with the Executive team and will oversee the operations and business functions of the department. He/She will drive and track the progress of the programs, manage the communications with senior stakeholders, and ensure everyone is aligned with all the strategic initiatives. He/ She will review and implement improvements to the current processes and collaborate with department leaders in prioritizing business strategies. What you will do General Responsibilities: - Collate, and analyse business requirements/system enhancements to ensure the end result is as per the business requirement. Monitor new developments in the functional areas, assess relevance for the business, and advice business areas on the changes. Communicate these to the IT team. Escalate enhancements required to the relevant Business Project Managers for redressal at various forums. - Suggest, formulate, and document solutions to meet the individual department's needs, and ensure that proposed changes are in the overall interests of the business, and future strategy of the system. Consider the impact on the numerous linked systems, and ensure that these are allowed. Escalate, through an applicable business environment, functional issues, and conflicts, and make recommendations of potential solutions. Maintain a repository of documented business processes. - Control the testing, and sign-off of enhancements, patches, and new releases. Ensure end-user communities are informed in advance of changes, and new functionality introduced to allow for end-user education, and familiarisation prior to its release. - Provide expert advice, and guidance to users by answering functional queries, identifying areas of improvement through system monitoring of users, and suggesting best practices that offer potential cost or productivity savings. - Ensure that the BSG retains its role as the center of excellence by supporting ongoing training within the department. ERP Systems: - Co-ordination, updating, and maintenance of the business-critical master tables, and system configuration database of the ERP system. - Maintain all user-owned system documentation including the Standard Operating Procedures (SOP). Identify changes required to the documentation as a result of new business requirements/system upgrades, agree, and document the new procedure with the affected departments. - Co-ordinate the implementation of system upgrades as delivered by Oracle for the ERP system, and related functions, and ensure that the EK Group's specific developments are working in conjunction with the upgrade. - Track problem reports raised by end-users, and give guidance for the resolutions. Interact with Oracle Support for filing, follow-up, and resolution of system bugs, and TARs (Technical Assistance Reports). Provide explanations whenever needed. Ensure that end-users are kept informed of the progress on the problem reports raised by them. Software Applications: - Co-ordinate the implementation of system upgrades as delivered, and related functions, and ensure that the specific developments and fault fixes of the user department concerned are working in conjunction with the upgrade. - Track problem reports raised by end-users and give guidance for the resolutions. Interact with MERCARE Support for filing, follow-up, and resolution of system bugs, and Change Requests. Provide explanations whenever needed. Ensure that end-users are kept informed of the progress on the problem reports raised by them. Marhaba Services: - Responsible for the implementation, support, administration, and optimal utilization of the various systems used by Marhaba. Facilitate business interests at the various systems work prioritization, and project working group meetings. Support MMS in finalizing Marhaba annual work plan, and IT enhancement budget, keeping slippage of deliverables, and budget variations to a minimum. - Research, and facilitate the identification, and feasibility study of various e-business opportunities, and establish their relevance to Marhaba Services’ business strategy - Contribute towards the development, and implementation of e-commerce technology, and e-initiatives within Marhaba services (B2B, and B2C), to ensure increased market share, revenue, improved customer service, and tangible cost savings.



  • Dubai, United Arab Emirates GMS leadership Full time

    Established in 1992 in U.S.A with current global Head Quarters in Dubai (UAE) and presence in nine different countries, GMS is the world's LARGEST Buyer of ships and offshore vessels for recycling. The group has now expanded and diversified in to ship ownership, sports (football club ownership), real estate, and other sectors and is going through a period of...


  • Dubai, United Arab Emirates Jawad Business Group Full time

    The Office Administrator cum Document Controller is responsible for ensuring efficient office operations and managing the company's documentation processes. This dual role combines administrative support with document control duties to maintain organized and effective business functions. **Key Responsibilities**: **Administrative Duties**: **Office...

  • Bsg Controller

    5 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Control implementation of Information Systems projects in various business units of Flight Operations including Network and Logistics (NC&L)/Engineering and Maintenance. Provide and manage IT and external vendor support to end users based on performance guarantees for supporting fleet operations. Job Outline: - Prepare the Acceptance Test Pack...

  • Financial Controller

    5 months ago


    Dubai, United Arab Emirates Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...


  • Dubai, United Arab Emirates Legend Holding Group Full time

    **Key Responsibilities**: - **Financial Planning and Analysis**: - Lead the financial planning, budgeting, and forecasting processes for the group. - Conduct detailed variance analysis and financial modeling to assess performance and profitability. - Generate insights and reports on financial metrics, cost management, and performance to support business...


  • Dubai, United Arab Emirates Emirates NBD Full time

    **Job Purpose**: - To support Group Financial Controller and Group CFO, aided by the power of financial information and help them to strategize the group’s vision, objectives and growth. This will be derived through qualitative management information systems, analytics, value creation and identifying key business drivers. - Ensure adherence to management...

  • Finance Controller

    5 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Job Purpose Manage the month end closing of the financial books, the timely capitalisation of fixed assets (FA) after completing analytical reviews and authenticating the quality of reconciliations to ensure that the financial numbers are complete and accurate. Provide key support in the preparation and audit of the Group's Financial Statements....

  • Financial Controller

    5 months ago


    Dubai, United Arab Emirates Talent Bridge HR Consultancy Full time

    **Position: Financial Controller (Group of Companies)** Our client is affiliated with a venerable organization with a 75-year history of successful involvement in commercial enterprises, charitable activities, and community development. It's a group of companies ranging from construction, oil and gas, retail, hospitality, healthcare, education, and related...


  • Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: About the role**: The Business Solutions Controller will manage cross functional projects from an end user perspective with the aim of delivering them as per schedule and within cost budgets while conforming to project management and other principles adopted by the Company. **What you will do**: - Organise, influence and facilitate end-user...

  • Business Controller

    2 months ago


    Dubai, United Arab Emirates Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Role: Business Controller Location: Dubai, UAE Company: Nespresso UAE Grade: H_GEN **Position Summary** The Business Controller for Nespresso will be instrumental in co-piloting the CC&S departments, along with the B2C and B2B Channel Managers, to ensure that committed revenue and margin contributions are achieved. This role...


  • Dubai, United Arab Emirates Al Tayer Group Full time

    **Business Support Analyst - Beauty Buying** **About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also...

  • Credit Controller

    5 months ago


    Dubai, United Arab Emirates Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Finance Controller

    5 months ago


    Dubai, United Arab Emirates NTS Group FZLLE Ltd Full time

    **We are NTS Group.** We are currently working with a global consumer giant to recruit a Financial Controller in Dubai, UAE. Reporting to the Head of Finance, the financial controller plays a pivotal role in overseeing the financial operations of an organization. Responsible for managing the accounting department, their primary duties include ensuring the...


  • Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: About the Role**: As a Cargo Freighter Support Controller, you will lead, plan, analyse and evaluate all commercial and operational aspects of Freighters ('Wet Lease' and 'Emirates') taking into account the operational and cost implications of the business. Propose solutions and make decisions on short to medium term basis in consultation with...


  • Dubai, United Arab Emirates Support Revolution Full time

    **Business Development Executive** **We have an excellent opportunity for Business Development Executive to join our growing Commercial team. You will be responsible for establishing new business which supports our ambitious growth plan, with offices in the UK, Dubai, India, and the USA.** **About the role**: Reporting to the Contact Centre Manager, you...

  • Cost Controller

    1 month ago


    Dubai, United Arab Emirates Al Ahli Holding Group Full time

    Al Ahli Holding Group is hiring a dedicated and detail-orientated Cost Controller to coordinate the project and management reporting for the business. In addition to this, the role will be to support the local management team and group reporting requirements. Your key responsibilities will include: 1. Invoice management: receive all project-related...

  • Financial Controller

    5 months ago


    Dubai, United Arab Emirates Rashid Al Jabri Group Full time

    **Financial Controller** We are looking for a qualified CA Group Finance Controller, with 8-10 years of diverse experience in transportation, construction, manufacturing, real estate, and automobiles business. **Financial Controller Roles & Responsibilities** - Ensure that an organization meets the necessary tax, permit and licensing requirements -...

  • Finance Controller

    7 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Job Purpose Drive and control processes necessary to manage the different major units within the Group Finance departments of Group Accounts Payable Services, EK Revenue Services, Group Payroll Services, Group Revenue & Customer Services (GR&CS), Group Financial Reporting Assurance & Taxation (GFR A&T) and Master Management. The focus areas of...


  • Dubai, United Arab Emirates Talent Pal Full time

    Job Purpose: At Emirates Group, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey? Join us and make your mark on the aviation world. As **Business Finance Manager - IT **, you will lead the assigned FP&A (Financial...

  • Document Controller

    5 months ago


    Dubai, United Arab Emirates Talent Pal Full time

    Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in...