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Client Relationship Officers

2 months ago

Dubai, United Arab Emirates Verger Quality & Standardization LLC Full time

**VERGER Quality & Standardization LLC** is a part of VERGER Group. VERGER Quality is an ISO 17065 accredited Conformity Assessment Body and an official NABCB and SASO notified Certification Body. We are into supply chain management with our headquarter in Dubai and branch offices in Noida (India), Utrecht (Netherlands), Shenzhen (China) and Cairo (Egypt).

Our team is currently seeking a **Client Relationship Officer** who is experienced and focused on achieving results.

**Education And Work Experience Requirements**:

- BSc/BA in business administration or equivalent **(required).**:

- Good Computer skills (Microsoft Office).
- Excellent verbal and written communication skills.
- Well-organized and responsible with an aptitude in problem-solving.
- 2-4 years of Client Relationship management experience **(required).**:

- Testing, Inspection & Certification (TIC) industry experience **(required).**
- **CANDIDATES WITH TESTING, INSPECTION & CERTIFICATION (TIC) INDUSTRY EXPERIENCE SHOULD ONLY APPLY.**_
- **KINDLY DO NOT APPLY IF YOU HAVE NO TIC INDUSTRY EXPERIENCE, YOUR APPLICATION SHALL BE REJECTED.**_

**Responsibilities**:

- Build positive and productive relationships with clients for business/revenue growth.
- Supervise client relationships and retain clients by providing support, answering questions, and resolving issues.
- Building and maintaining profitable relationships with key customers.
- Ensuring 100% renewal rate with 0% attrition ratio.
- Elevate complaints and feedback to relevant departments, meet with clients to resolve issues and establish their needs going forward.
- Keeping customers updated on the latest SASO news and information
- Need to be 100% Sales oriented, and consistent target achiever as assigned by the company.

**Salary**:AED 3,000 to AED 4,000

**Work Location**:
Centurion Star Tower, Block B
Opposite Deira City Centre
Port Saeed, Deira, Dubai, UAE

**Timings**:
9:00 AM to 6:00 PM (Monday to Friday)
9:00 AM to 1:00 PM (Saturday)
Weekly-Off (Sunday)

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED4,000.00 per month

Application Question(s):

- Do you have Testing, Inspection & Certification (TIC) industry experience?
- How many years of Testing, Inspection & Certification (TIC) industry Sales Coordinator experience do you have?
- Will you require sponsorship for employment visa?
- Which TIC Company (Company Name) have you worked for?
- Are you satisfied with the salary range provided?

**Education**:

- Bachelor's (preferred)

**Language**:

- Arabic (preferred)

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