Guest Service Attendant

6 months ago


Abu Dhabi, United Arab Emirates Novotel Abu Dhabi Gate Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

**Job Description**:
Guest Service Attendant

First impressions are everything As a Reception Attendant, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
Hotel ID benefit card offering discounted rates for selected amusement parks in majority parts of UAE for you and your family/friends
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

**Qualifications**:
Your experience and skills include:
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus

Your team and working environment:
Team with a culture diversity is highly appreciated & focusing on collaboration and cooperation
Being a Heartist, people are at the heart of everything we do. Our main vision is to provide utmost service to our guests & create an amazing & everlasting memories with one another.
Dynamic working environment with a strong brand that unites tradition, culture, innovation and performance

Additional Information

Additional Language is an added advantage.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS



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