Guest Relations/equestrian

Position**:Guest Relations/Equestrian** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...

Position**:Guest Relation Representative** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...

As Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...

Greet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure - Ensure all members consistently receive all benefits, and repeat guests and other VIP 's receive special recognition and service - Meet and greet VIP guests personally - Liaise closely with Concierge, for Hotel events, restaurant...

Meet, greet and direct Guests who enter the lobby areaServe as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirementsSeek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient mannerServe as a point of contact for long-stay Guests of 14 days or...

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...

A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely,...

**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Greet and greet guests upon arrival, ensuringa positive initial impression.Providing information andassistance to guests regarding hotel facilities andservices.Handle guest complaints and resolve problems ina timely and satisfactory manner.Maintain a professionalappearance and behavior at all times, and represent the hotelbrand.Coordinate with other...

Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks - Address customer complaints and escalate to Guest...

Guest Relations Supervisor - Franchise Job Requirements We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Supervisor. As a Guest Relations Supervisor, you will be responsible for ensuring that our guests have a positive and memorable experience during their stay at our hotel. Key Responsibilities: -...

Create a dynamic, warm, welcomeand a friendly atmosphere in the hotelpremise.Main Focus to create story around the“WB Hotel” to enhance guestexperiences.Engage with guests by sharing withfunny antidotes with excellent communication skills in accordancewith the given guidelines.Be as a storytellerto interact with guests and have a friendly relationship...

Job Requirements We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Supervisor. As a Guest Relations Supervisor, you will be responsible for ensuring that our guests have a positive and memorable experience during their stay at our hotel. Key Responsibilities: - Supervise and train a team of Guest...

Key Responsibilities:Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guestsHandle guest inquiries, complaints, and requests in a timely and professional mannerMonitor guest satisfaction and take necessary actions to resolve any issuesMaintain a high level of knowledge about the hotel's services, facilities,...

Process all guest check-ins, check-outs, roomassignments, and room change/late check-out requests. Securepayment; activate/reissue room keys. Ensure rates match marketcodes, document exceptions. Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for anavailable room. Advise guest of messages. Clear departures incomputer...

Job Responsibilities - As the Guest Relations & Operations Officer, you will be responsible for welcoming and directing guests, answering phone calls, and handling general administrative tasks to ensure smooth operation. - Warmly welcome guests upon arrival and provide a friendly and professional introduction to the property and its amenities. - Ensure that...

Bachelor's degree in BusinessAdministration, Supply Chain Management, or a related fieldpreferred.Proven experience in procurement,preferably within the equestrian industry.Strongnegotiation skills and the ability to build and maintain effectiverelationships with suppliers.Excellentorganizational and time management skills, with the ability toprioritize...

**Job Number** 24081450 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...