Assistant Product Analyst

2 weeks ago

Dubai, United Arab Emirates Rals Healthcare Full time

Assistant Product Analyst

Job Overview:
**Responsibilities**:
1. Product Research and Development:

- Conduct market research to identify trends, competitor products, and consumer preferences.
- Assist in the formulation and development of new nutrition products, ensuring compliance with regulatory standards and customer requirements.
- Collaborate with suppliers, manufacturers, and internal teams to source ingredients and materials for product development.

2. Marketing Support:

- Aid in the creation of marketing materials such as product labels, brochures, and online content.
- Monitor customer feedback and market data to identify opportunities for product improvement and innovation.

3. Customer Service and Support:

- Respond to customer inquiries and provide product information, usage guidance, and nutritional advice.
- Handle customer complaints and escalations in a professional and timely manner, working towards satisfactory resolutions.
- Maintain accurate records of customer interactions and feedback for analysis and improvement purposes.

4. Regulatory Compliance:

- Stay updated on relevant regulations and guidelines governing the nutrition products industry, ensuring adherence to quality standards and legal requirements.
- Assist in the preparation of documentation and submissions for regulatory approvals and certifications.

5. Administrative Tasks:

- Manage inventory levels and coordinate with logistics and warehouse teams to ensure timely product availability.
- Organize meetings, schedules, and travel arrangements for team members as needed.
- Assist in maintaining product databases, records, and documentation.

Qualifications:

- Bachelor's degree in Nutrition, Food Science, Dietetics, or a related field.
- Previous experience of working in the nutrition products industry, preferably in roles related to product development, marketing, or customer support.
- Strong understanding of nutrition principles, dietary supplements, and food regulations.
- Excellent communication skills, both written and verbal, with the ability to effectively interact with customers, suppliers, and internal teams.
- Detail-oriented and able to manage multiple tasks simultaneously in a fast-paced environment.
- Proficient in Microsoft Office Suite and familiar with relevant software tools for research and analysis.
- Demonstrated ability to work collaboratively in a team environment while also capable of taking initiative and working independently when necessary.
- Familiarity with regulatory bodies such as the FDA, USDA, SFDA, DM and relevant international agencies.
- Experience with product formulation, Label rules and development processes.

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