Digital Content Manager
7 months ago
**Consultancy Role**
**Based in Middle East**
**Remote Working**
**Sunday - Thursday / 9am - 5pm UTC**
We are looking for a talented Digital Content Manager to join our team. Working with a major blue chip Automotive brand, this is an exciting opportunity for someone who has a passion for all things digital and either holds automotive knowledge they wish to develop or has a desire to learn and understand the world of Automotive.
If you are a detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you.
**Key Responsibilities**
Content Management (all training provided)
- Supporting the manufacturer relationship with Ford Middle East, building trust and reliable service at all levels.
- Building trusting and reliable relationships with all Dealer Principals and website administrators in each dealership business.
- Assisting all clients in getting the most out of their websites, driving the optimisation of content and the creation of marketing materials.
- Using your natural creative flare and results driven mindset, you will provide ideas, inspiration, and suggestions for new website content to drive search and lead results.
- You will create and design banners, promotions, and content with the support of the Geronimo Creative Designers as necessary.
- Audit and report on the performance and results of the dealer websites and plan future marketing strategy via a structured monthly 1-2-1 call with each business.
- Using the tools made available to you, you will review search engine ranking results for your dealer businesses and plan and create content to target specific search engine improvements.
- Proactively advise and support dealers on all aspects of the Geronimo programme with the support of the wider product and data teams within the business.
- Work with the Geronimo product, creative, and technical teams to deliver the communication of feature improvements to your dealer network.
- Work with the Geronimo product teams to communicate any technical bugs and corresponding solutions to your customers.
- Continually look at ways to improve the level of service provided to Arabic customers.
- Support the management team in respect of emerging customer service requirements as they arise.
**Qualifications, Key Skills and Experience**
Essential:
- Native level written and spoken Arabic
- Exceptional business level written and spoken English
- Outstanding relationship building skills
- Experience in a customer facing Digital Marketing role with a strong track record
- Great attention to detail and the desire to go above and beyond to deliver outstanding results
- Self-motivated approach to your work
- Loyal and committed, looking for a long-term career opportunity.
- Possess a can-do attitude alongside a natural passion and pride in delivery of your work
- Strong communication and organisational skills
- A desire and willingness to develop automotive industry knowledge
- An ability and desire to work in a structured environment
- An ability to work under pressure in a fast-changing environment
- A quick learner, able to rapidly adopt new techniques and technologies
- Basic Microsoft Office, Word and PowerPoint.
Advantageous:
- Experience in the management of SEO strategies
- Knowledge of the automotive industry
- Knowledge / experience of a CMS (Content Management System)
- Technical SEO experience with a desire to develop this further
- Experience of website development and infrastructure.
**Working Hours**:
Sunday - Thursday / between 9am to 5pm UTC.
**Job Types**: Full-time, Contract
**Salary**: AED116,000.00 - AED139,000.00 per year
**Experience**:
- Digital Marketing: 3 years (required)
- Customer Service: 2 years (required)
Willingness to travel:
- 25% (required)
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