Guest Relations Associate
6 months ago
Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
**Job Type**: Contract
Contract length: 12 months
**Salary**: AED2,600.00 - AED2,800.00 per month
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- Are you currently unemployed?
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