Key Account Manager

2 weeks ago


Dubai, United Arab Emirates Codilar Technologies Full time

**Roles and Responsibilities**:
Manage and maintain strong relationships with assigned key accounts, acting as the main point of contact for clients

Develop a deep understanding of client needs, goals, and pain points to provide tailored ecommerce solutions

Collaborate with cross-functional teams to ensure the successful delivery of projects and services to key clients

Conduct regular business review meetings to assess account performance, identify opportunities for growth and improvement, and address any client concerns

Achieve revenue growth targets by identifying upsell and cross-sell opportunities within key accounts

Monitor client satisfaction, proactively address client issues, and collaborate with internal teams to devise solutions

Contribute to sales efforts by managing incoming qualified opportunities and closing deals with the assistance of presales team

**Desired Skills and Experience**

Minimum of 8-10 years of overall industry experience in Sales or Account Management with at least about 3 years of experience in the digital commerce or retail technology domain

Proven track record of managing and growing high-value client accounts

Good understanding of digital commerce business, platforms, and technologies

Experience working with retail clients and understanding of omnichannel commerce

Excellent communication and presentation skills, both written and verbal

Strong interpersonal and stakeholder management skills

Exceptional problem-solving, analytical, and critical thinking abilities

Ability to work effectively in a fast-paced, deadline-driven environment

Strong organizational and time management skills, with the ability to multitask and prioritize effectively

Certification in relevant areas is an added advantage.

**Salary**: AED5,000.00 - AED10,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7012255963



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