Client Tax Operations Utility

6 months ago

Abu Dhabi, United Arab Emirates JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Global Tax Operations primary responsibility is to maximize client's investments by either facilitating effective tax relief at source on client investment income or retrospectively reclaiming taxes from global tax authorities. This is a high-risk product with diverse market procedures, a significant change agenda and complex market/regulatory requirements.

The Client Service Representative team is a function within operational tax that has been developed to provide an end to end, client tailored tax support model for premier clients. The team focuses on proactive client facing tax support, tax strategy and tax risk management whilst ensuring that J.P. Morgan has a voice at market industry forums.

**Job responsibilities**:

- Centralised point of contact for all complex and technical tax issues to support our client’s tax servicing needs.
- Lead the Tax component of service reviews and other meetings with the client, provide technical input on any tax-related product or other change requests, continually review operational tax processes to identify areas for enhancement, identify tax risks and solution resolution.
- Leverage tax expertise to ensure that the clients interests are represented and understood throughout the business.
- Have a deep understanding of the clients business, structure and tax strategy to ensure all entitled tax benefits are received in order to maximise tax efficiency, working closely with local tax authorities to expedite processing of reclaims and other matters on behalf of the client.
- Ensure close collaboration with the Sub Custodian network and the internal Network Management Group.
- Proactive translation of market newsflashes and monitoring of tax developments across all markets. Communicate specific impact / consequences in a concise, factual manner and provide support to the client through the change process.
- Represent J.P. Morgan on relevant Industry Associations and voice client concerns and interests. Communicate lobbying efforts conducted by J.P. Morgan with clients, work with and contribute to Tax Steering Groups.

**Required qualifications, capabilities and skills**:

- Relevant Degree qualified and/or equivalent work experience.
- Experience of client service and relationship management communicating complex issues with internal and external stakeholders.
- In-depth operational tax experience within financial services, specifically global custody or investment banking.
- Team management experience within a financial services environment where accuracy is of paramount importance and where there are multiple deadlines in a risk awareness environment.
- Internal and external communication and problem solving experience.
- Risk awareness and operational control experience within financial services, accuracy.
- Process improvement experience, where you clearly articulate ideas, concepts and procedural changes to clients.

**Preferred Qualifications, capabilities and skills**:

- ATT qualified.
- IOC or other industry related benchmark qualification.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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