Female Front Desk Receptionist

5 months ago


Dubai, United Arab Emirates MEDHILLS Medical Centre at Jumeirah Golf Estates Full time

Female Front Desk Receptionist

Call and Leads Attendant

Customer Care Support

Billing and Payment Collection

**Requirements**:

- Experience: minimum 2-3 years in Customer Service and Marketing.
- Familiar with insurance procedures in Dubai and able to handle bookings, confirmations and insurance approvals.
- Representable.
- Flexible working hours.
- Fluent English, Microsoft office experience, Quick learner for clinic software.

Role responsibilities:

- Front Desk, Call center, Billing, Payment collection and Invoicing tasks.
- Participating in the marketing tasks related to sharing offers and services updates with clients.
- To ensure efficient and effective communication with patients, families, and other members of the healthcare teams.
- To meet and exceed customer expectations through the development and promotion of key principles that support customer satisfaction.
- To deal patiently and appropriately with complaints when necessary.
- To assess risk, report incidents and to participate in Risk Management processes.
- To follow system-based practices, through the understanding of the contexts and systems in which healthcare is provided.
- To demonstrate professionalism and that is reflected in a commitment to continuous professional development, ethical practices, an understanding and sensitivity to diversity, and a responsible attitude towards patients.

About The Company
- Medhills Medical Centre
- Located in Jumeirah Golf Estates, Meaisam - Dubai

**Job Types**: Full-time, Contract

**Salary**: From AED 6,000.00 per month.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: From AED6,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Working in English Speaking Entity in Dubai: 2 years (required)

**Language**:

- Fluent Native UK English (required)
- Fluent Eastern Europe Languages AND / OR English (preferred)



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