Welfare Officer

3 weeks ago


Dubai, United Arab Emirates Versatile Phoenix HR Consultant LLC Full time

**KEY RESPONSIBILITIES**

Overall Welfare Duties:

- Overall responsibility in ensuring welfare activities for employees are effectively managed and implemented
- Handle employee complaints, counseling and grievance
- Identify and address issues, concerns, root cause of an employee and any matter that needs escalation to the Management
- Ensure necessary assistance and care is given to employee who has undergone medical treatment and residing at our accommodations and coordinate with DMC on the same
- Maintain welfare related MIS/Reports/Updates

Accommodation Visits
- Visit all HRS employee accommodations/camps to conduct welfare related activities
- Prepare a monthly visit schedule
- Arrange to follow up with the new arrivals
- Coordinate with the accommodation and time keepers to meet with employees.
- Meet with the absentees to understand and motivate to report to work.
- Prepare follow up programs on the needs analysis

Training and Induction:

- Deliver employee welfare related trainings
- Follow up with the schedule of new arrivals and organize induction within 48 hours of arrival
- Maintain a log of observation during induction
- Keep the recruitment team and other support departments informed of these observations
- Maintain attendance record and separation reasons of new arrivals
- Engage idle employees through various activities including training

Disciplinary Cases and Separations
- Provide support to Operations team in handling late leave return cases and disciplinary cases
- Initiate disciplinary actions, including recommendations of warning, suspension or termination
- Handle resignation cases to understand the reason and possibility of retaining a separating employee
- Counsel the resigned employees to withdraw resignation
- Follow up with medical cases in the early repatriation

Other Responsibilities
- Identify talents and update for internal talent pool
- Organize at least 1 employee engagement program per month

NOTE: Prefer Immediate Joiners.

**Job Types**: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month


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