Reservations Agent
5 months ago
As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
**Key Job Responsibilities**:
- Provide information about room availability, rates, and hotel amenities.
- Ensure accurate and efficient processing of guest reservations.
- Address guest inquiries and concerns related to bookings and accommodation.
- Verify guest information and payment details to confirm reservations.
- Offer assistance and recommendations to guests based on their preferences and needs.
- Promote special offers, packages, and discounts to enhance the guest experience.
- Maintain up-to-date knowledge of hotel policies, procedures, and room types.
- Collaborate with the reservations team to ensure accurate room inventory management.
- Assist with group reservations and bookings as needed.
- Uphold a high standard of customer service and professionalism in all interactions.
- Participate in ongoing training to improve reservation skills and knowledge.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
- Adhere to the company’s environmental, health, and safety procedures and policies.
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Reservation Agent
7 days ago
Dubai, United Arab Emirates City One Tourism & Travel LLC Full timeOur company is looking for Inbound Reservation Agent/Sales preferably with thebelow qualifications**: **RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: - Processes reservations by mail, telephone, or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms...
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Reservations Agent
9 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
9 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
7 months ago
Dubai, United Arab Emirates Darina Holidays Full timeJob Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets. Key Responsibilities: Respond with Speed and...
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Reservation Agent
1 day ago
Dubai, United Arab Emirates Residential rocket Full time**Reservation Agent Responsibilities** - Processing reservations by fax, cable, telex, phone, mail, or central reservation system referral - Processing reservations from travel agents, sales offices, hotel departments, etc - Knowing the kinds of available rooms and their layouts as well as locations - Knowing the selling benefits, rates, and statues of all...
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Reservations Agent
9 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
9 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservation Agent
2 months ago
Dubai, United Arab Emirates Tropventure FZE - LLC Full timeReservation agent job description A reservation agent is typically responsible for handling reservations and bookings for hotels, airlines, restaurants, or other businesses. Their job description may include: Customer Service: Assisting customers with inquiries, providing information about availability, rates, and amenities, and resolving any issues or...
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Reservation Agent
1 day ago
Dubai, United Arab Emirates Hatta Adventures LLC Full timeWe are hiring Reservation Agent for our pre-opening Resort based in Hatta, Dubai. **ROLE: RESERVATION AGENT** **LOCATION: HATTA, DUBAI, UAE** **IMMEDIATE JOINERS | CANCELLED & VISIT VISA ONLY** **SALARY + ADDITIONAL BENEFITS** **JOB DESCRIPTION**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making...
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Reservation Agent
7 months ago
Dubai, United Arab Emirates Grand Excelsior Hotel Full timeProcesses reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...
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Reservations Agent
4 months ago
Dubai, United Arab Emirates City Seasons Hotel Dubai Full timeA reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. **Reservation agent responsibilities** - Taking...
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Reservations Agent
7 months ago
Dubai, United Arab Emirates City Seasons Suites Full timeA reservations agent **assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events**. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. **Reservation agent responsibilities** - Taking...
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Reservations Agent
2 weeks ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservation Agent
2 weeks ago
Dubai, United Arab Emirates AccorHotel Full timeReservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in...
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Reservations Agent
4 months ago
Dubai, United Arab Emirates Knight Hotels Group Full time**Job Title**: Reservations Agent **Location**: Knight Castle Hotel **Job Type**: Full-Time **Qualifications**: - Minimum of 2 years of experience as a Reservations Agent or in a similar role within a 5-star hotel. - Strong understanding of reservation systems and hotel operations. - Proven ability to manage multiple reservations and handle guest...
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Reservations Agent
5 days ago
Dubai, United Arab Emirates Westay Ltd Full timeexperience in Reservations or Hotels - Processes reservations by mail, telephone - Processes reservations from the sales team, hotels reservations, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Creates and maintains reservation records by...
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Reservation Agent
7 months ago
Dubai Marina, United Arab Emirates Sky Walker Yacht Rental Full timeJob Opportunity: Reservation Agent - Yacht Rental Company Are you a dynamic and customer-oriented individual with a passion for creating unforgettable experiences on the open waters? Join us at Sky Walker Yachts as a Reservation Agent and play a pivotal role in crafting exceptional yacht adventures for our valued customers. If you possess prior experience...
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Reservation Agent
7 months ago
Dubai, United Arab Emirates Westminster Properties Full time**RESERVATION AGENT**:5* Hotel Back ground **(or Holiday Homes) with solid experience in **PROPERTY MANAGEMENT SYSTEM **(RMS, Opera, ) as reservation executive (back office) **URGENT** - **5* Hotel UAE Experience** in **Property Management System** regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units,...
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Reservation Agent
7 months ago
Dubai, United Arab Emirates Westminster Properties Full time**RESERVATION AGENT**:5* Hotel Back ground **(or Holiday Homes) with solid experience in **PROPERTY MANAGEMENT SYSTEM **(like Opera, RMS) as reservation executive (back office) **URGENT** - **5* Hotel UAE Experience** in **Property Management System** regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the...
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Reservation Agent
2 months ago
Dubai, United Arab Emirates Royal Tulip Full timeResponds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...