Customer Account Executive

4 weeks ago


Dubai, United Arab Emirates Titans Global Marketing Services LLC Full time

**About Titan Global Marketing Servicing LLC**:
Titan Global Marketing Servicing LLC is a dynamic and innovative marketing firm specializing in Igaming industry. We pride ourselves on delivering exceptional results for our clients through strategic planning, creative solutions, and outstanding customer service.

**Position Overview**:
**Key Responsibilities**:
Client Management: Build and maintain strong relationships with clients, serving as the main point of contact for all inquiries and communications.

Call Handling: Handle client inquiries and concerns over calls in a professional and timely manner, providing solutions and assistance as needed.

Excel Proficiency: Utilize Excel to analyze data, create reports, and provide insights to clients on campaign performance and optimization opportunities.

Campaign Coordination: Work closely with internal teams to coordinate the execution of marketing campaigns, ensuring that deliverables are completed on time and within budget.

Problem Resolution: Address any issues or challenges that arise during campaign execution, proactively identifying solutions to ensure client satisfaction.

Communication Skills: Communicate effectively with clients, colleagues, and third-party vendors, both verbally on calls, in Hindi, English, and any other relevant languages.

Continuous Improvement: Stay updated on industry trends and best practices, continuously seeking opportunities to improve processes and deliver better results for our clients.

**Qualifications**:
**Hindi fluent mandatory**

**Tally experience required**

**Advance excel required**

Bachelor's degree in Marketing, Business Administration, or a related field.

Strong command of Excel, with the ability to analyze data and create reports.

Excellent communication skills in Hindi and English; proficiency in additional languages is a plus.

Previous experience in client management or account management roles is preferred.

Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.

Strong problem-solving skills and attention to detail.

**Direct Walk-In Interview Location**:
**Office no. 107, Al Khaimah Building, Block B, Behind Nissan Showroom, Port Saeed, Deira, Dubai, Nearest Metro Station (City Center Deira)**

Pay: AED2,500.00 - AED3,000.00 per month

**Language**:

- fluent hindi (preferred)

Application Deadline: 07/03/2024



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