Head of Design

2 weeks ago


Dubai, United Arab Emirates Synechron Full time

As the UX/UI Design Team Lead, you’ll provide strategic consulting and creative delivery ownership over Synechron’s digital projects. This encompasses senior client stakeholder management, project governance throughout the user lifecycle and leading a project team consisting of Service Design, UX, UI and Analysts.

Synechron aims to attract senior talent who are passionate about new technology and excel in a multitude of different disciplines with an excellent working knowledge of others.

**Accountabilities**:

- Lead a team of 10+ talented designers to advance their craft, nurture their career paths and deliver valuable experiences to their end-clients. Ensure that each of your team members are excelling in their roles
- Relationship management with business and design-side stakeholders in leading banks within the UAE
- Support/ advise clients in rethinking their UX/UI designs, define a new design vision/ direction, prepare or redefine their design systems, draw intuitive UX flows, and produce wowing visual interfaces that are simple, engaging, and valuable
- Accountable for defining journeys & prototypes that are backed up by in-depth user research, trends analysis and business understanding
- On-site project delivery, leading the team that you will support in building
- Keeping abreast of the latest trends in UX/UI experiences and methodologies and inspiring your team to do the same
- Day-to-day engagement with other project stakeholders in business & technology
- Articulating and presenting creative/strategic ideas / proposals to teams and clients
- Maintaining high standards and ensuring that the CX team presents only the best work to clients.
- Personable with a genuine willingness and passion to give value to other people through coaching, guidance and inspiring others around
- Passionate about producing valuable and seamless omnichannel experiences
- Ability to engage with various stakeholders across business, technology and design backgrounds and adapt language
- Strong written and verbal communication skills. Pitch-like mentality with the ability to inspire and intrigue an audience
- Experience with planning and running collaboration workshops with a large variety of stakeholders
- Innovation mindset, with the ability to challenge the status quo, and to back it up with research findings
- In-depth design process knowledge across the end-to-end spectrum of product design or transformation
- Significant UX/UI experience across multiple industries (Financial Services is nice to have)
- The ability to keep a cool head with a measured approach
- Ability to understand the client’s problems and ability to define practical solutions

**Travel**:
It is preferred that you are flexible to travel to any of Synechron’s global locations for short-term projects. Our Dubai office acts as a digital hub, and as such, we aim to service all offices with our best-in-class digital resources.

**Benefits**:

- 100% Medical Insurance premium for Employee will be paid by Synechron
- Medical Insurance Premium for the dependents on residence visa will be paid on 50% - 50% co pay policy of Synechron
- Employment visa and residence visa cost will be paid by Synechron for employees and his/her dependents
- Initial entry ticket will be paid by Synechron for employee and his/her dependents (for movements from outside UAE).
- 22 working days of Annual leaves and 15 Sick leaves will be given to an employee as per UAE



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