Technical Support Services

**13365-Technical Lead - support service**: **Experience**:5-7**Posted**:08 Jun,2023**Location**:United Arab Emirates**Job Title - Technical lead - support service** **Location - Abu Dhabi** **Job Summary**: - Manage & Support Branch Production and Test systems which covering Technical & business Analysis and vendor coordination for Configuration /...

Position: Application Technical Support (IT)Job location: Abu DhabiRole overview:Report directly to the IT Manager, Application Technical Support, is responsible to customize and support companies business applications and web applications for all Al Forsan entities.Duties & Responsibilities· Providing L2 support services software for an organization’s...

**Experience**:5-7**Posted**:15 Mar,2024**Location**:United Arab Emirates**Job Title**: Technical Support -CSF**Location** - Abu Dhabi**Role & Responsibilities** - Prepare Technical Specification, Functional Specifications for assigned projects by himself or in conjunction with Vendors, Business Analyst or Business users for implementation. - Participates in...

We are looking for a highly motivated and focused remote Technical Support Manager to provide direct support for internal and external users of an integrated set of components that constitute our Anti-Financial Crimes and Compliance platform. The platform supports the application of artificial intelligence and large language modelling, entity resolution and...

**Technical Support Coordinator** **Abu Dhabi, UAE** Parsons is looking for an amazingly talented **Technical Support Coordinator **to join our team! **What You'll Be Doing**: - Responsible for all functionality associated with Administration, Coordination and Support Services. - Consolidate and prepare Department Monthly Status Report as required by/for...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

Technical writers create technical documentation, including user documentation, how-to guides, integration guides, computer systems operation guides, and product specifications that increase the experience for the digital platform. They work with other technical experts, such as engineers and software developers, to ensure that the information they provide...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

Job Description:Bachelor’s degree in Computer Sciences or related filed.Professional certifications such as ITIL.1+ years of experience providing technical support in a healthcare settingExperience with healthcare information systems, such as EMRs, patient portals, and medical imaging systemsKnowledge of MS Products (from user perspective)Strong Customer...

The job posting is outdated and position may be filledResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware,...

Director Technical Support Trilogy RemoteResponsibilities Ensuring the delivery of thousands of support tickets per week to tens of thousands of customers worldwide Basic Requirements At least 5 years of technical customer support experience At least 3 years of experience writing code in a professional setting A proven ability to enhance your code using AI...

The job posting is outdated and position may be filledResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware,...

Principle Responsibilities and DutiesDevelop and conduct comprehensive training programs for reciprocating and centrifugal compressors, engines, and other rotating equipment at various sitesOffer expert level technical support for the operation, commissioning, startup, and troubleshooting issues in oil and gas facilities, emphasizing reciprocating gas...

Bachelor’s degree in Computer Sciences or related filed.Professional certifications such as ITIL.1+ years of experience providing technical support in a healthcare settingExperience with healthcare information systems, such as EMRs, patient portals, and medical imaging systemsKnowledge of MS Products (from user perspective)Strong Customer Service...

Principle Responsibilities and DutiesDevelop and conduct comprehensive training programs for reciprocating and centrifugal compressors, engines, and other rotating equipment at various sites.Offer expert level technical support for the operation, commissioning, startup, and troubleshooting issues in oil and gas facilities, emphasizing reciprocating gas...

MENATI Service Delivery Technical Manager MENATI Service Delivery Technical Manager • Providing technical direction and guidance to craft labor in support of a power equipment outage• Presenting product/program strategies, technical roadmaps, risks, and recommendations to senior leads (EB and SEB) across Baker Hughes.• Handling complex medium/Long term...

HDI Certification Network + - A+ - MCSA - ITIL 3.0 - CCNA.Advanced communication skills in English and Arabic.Knowledge of IT asset policies.Knowledge of the technical specifications of the systems.Managing training and evaluation activities.Developing and implementing plans for the maintenance of computers and devices. Familiar with the quality standards of...

ResponsibilitiesEnsuring the delivery of thousands of support tickets per week to tens ofthousands of customers worldwide Basic Requirements At least 5 years oftechnical customer support experience At least 3 years of experience writingcode in a professional setting A proven ability to enhance your code using AItools, such as Code Interpreter Experience...

Director Technical Support Trilogy Remote Director Technical Support Trilogy RemoteEnsuring the delivery of thousands of support tickets per week to tens ofthousands of customers worldwide Basic Requirements At least 5 years oftechnical customer support experience At least 3 years of experience writingcode in a professional setting A proven ability to...