Technical Lead- Support Service

2 weeks ago


Abu Dhabi, United Arab Emirates ParamInfo Full time

**13365-Technical Lead
- support service**:
**Experience**:5-7**Posted**:08 Jun,2023**Location**:United Arab Emirates**Job Title - Technical lead
- support service**

**Location
- Abu Dhabi**

**Job Summary**:

- Manage & Support Branch Production and Test systems which covering Technical & business Analysis and vendor coordination for Configuration / Implementation of Bug Fixes, Unit & Integration Testing, Documentation, Co-ordination for User Acceptance Testing (UAT) and Production Implementations for Branch systems and interfacing systems such as Signature Verification and Branch Teller /CRM module.**Key Responsibilities & Accountabilities**:

- Provide technical operational support and issues problem resolution for all assigned systems.
- Manage vendor service level and quality of support and development.
- Coordination between project and business teams during execution of projects and tasks.
- Provide business with required technical support, assessments and reports.
- Propose technical recommendations and improvements.

**Education & Experience**:

- ** Must Have**: Banking Project Tech lead in Java, Oracle, LINUX env.
- System Development
- Application Support and Tech Leads
- API & 3rd Party Integration Components (ex: IBM MQ,WEB SERVICES, SOAP etc)
- 5+ years of experience of the vendor & it's resources in System Enhancements of Banking Applications
- Number of clients / customers to whom Teach Lead support Services are being provided currently
- Bug bounties or have industry recognition for their Agile System Developmet & Scrum skills
- RFP Response (Approach / Methodology)

**Certifications***:

- PMP
- SCRUM
- Business Analysis"

**Required Skills**:
**Skill**
- Years
- Months

**Banking Applications**
- 5
- 0

**JAVA**
- 5
- 0

**Oracle**
- 5
- 0

**Linux**
- 5
- 0



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