Director Technical Support Trilogy Remote

Director Technical Support Trilogy Remote Director Technical Support Trilogy RemoteEnsuring the delivery of thousands of support tickets per week to tens ofthousands of customers worldwide Basic Requirements At least 5 years oftechnical customer support experience At least 3 years of experience writingcode in a professional setting A proven ability to...

ResponsibilitiesEnsuring the delivery of thousands of support tickets per week to tens ofthousands of customers worldwide Basic Requirements At least 5 years oftechnical customer support experience At least 3 years of experience writingcode in a professional setting A proven ability to enhance your code using AItools, such as Code Interpreter Experience...

ResponsibilitiesEnsuringthe delivery of thousands of support tickets per week to tensofthousands of customers worldwide BasicRequirements At least 5 years oftechnicalcustomer support experience At least 3 years of experiencewritingcode in a professional setting A provenability to enhance your code using AItools, suchas Code Interpreter Experience running...

The job posting is outdated and position may be filledThe main duty of a Technical Director is toprovide technical direction on business decisions and execution of specific projects. They primarily work with the sound, lighting and visual production process, and they typically have the following daily responsibilities: Overseeing the audio and visual...

Roles & ResponsibilitiesPosition descriptionTechnical Director Water/ WastewaterPrimary functions• Lead and contribute to the delivery of multi-disciplinary projects, contribute to the development of junior staff, preparation of proposals and contribution to the broader business.• On projects, the Technical Director is assigned responsibilities for the...

The job posting is outdated and position may be filledResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware,...

The job posting is outdated and position may be filledResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware,...

We are looking for a highly motivated and focused remote Technical Support Manager to provide direct support for internal and external users of an integrated set of components that constitute our Anti-Financial Crimes and Compliance platform. The platform supports the application of artificial intelligence and large language modelling, entity resolution and...

The job posting is outdated and position may be filledThe main duty of a Technical Director is toprovide technical direction on business decisions and execution of specific projects. They primarily work with the sound, lighting and visual production process, and they typically have the following daily responsibilities: Overseeing the audio and visual...

The job posting is outdated and position may be filledA Technical Support Engineer willresearch, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal...

Technical Director - Building Structures Technical Director - Building StructuresBachelor’s degree in structural or civil engineering field; Master's degree is preferred.Chartered Engineer status or equivalent certification, Professional Engineering (PE) license or Structural Engineering (SE) license is preferred.Minimum 20 years of experience in...

Position: Application Technical Support (IT)Job location: Abu DhabiRole overview:Report directly to the IT Manager, Application Technical Support, is responsible to customize and support companies business applications and web applications for all Al Forsan entities.Duties & Responsibilities· Providing L2 support services software for an organization’s...

Collaborates with own technical discipline or Service Line within all regions to secure additional projects needed to maintain own team members and personal utilization.Consolidates information gained from working collaboratively across multi-discipline projects with others at a similar level in different parts of the Region, with the purpose of providing...

Providing L2 support services software for an organization’s employeesTechnical Support for ERP-Dynamics 365 FO, CRM, POS systemsExpertise in report development in ERP D365 system, BI report development, Power Platform, data export and importProficient in Mobile app and web applicationsTechnical experience in .NET, ADO.Net, X++, D365 workflow, Visual...

**Technical Support Coordinator** **Abu Dhabi, UAE** Parsons is looking for an amazingly talented **Technical Support Coordinator **to join our team! **What You'll Be Doing**: - Responsible for all functionality associated with Administration, Coordination and Support Services. - Consolidate and prepare Department Monthly Status Report as required by/for...

Requirements:- 7 years of experience in a customer support or chat support role- Proven experience managing a team of chat support agents- Strong leadership skills and the ability to motivate and mentor team members- Excellent communication skills, both written and verbal- Comfortable working in a fast-paced and remote work environment- Confident and...

Collaborates with own technicaldiscipline or Service Line within all regions to secure additionalprojects needed to maintain own team members and personalutilization.Consolidates information gainedfrom working collaboratively across multi-discipline projects withothers at a similar level in different parts of the Region, withthe purpose of providing input...

Role Purpose:Lead and manage a team of technical support experts, including L2 Support engineers, IT Workshops Engineers, Printing Team Engineers, and Project staff, ensuring the streamlined operation of ADIB's IT support services for ADIB and its subsidiaries.Spearhead daily technical support operations, ensuring prompt resolution of IT issues, fostering...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

The Remote Call Center Rep will be responsible for: • Answering incoming customer calls and responding to customer inquiries • Troubleshooting customer issues and providing technical support • Providing excellent customer service and maintaining a positive customer experience • Documenting customer interactions and updating customer records •...