Cluster Accounts Receivable Supervisor

3 months ago


Fujairah, United Arab Emirates AccorHotel Full time

**Company Description**
Novotel, ibis & Adagio Fujairah hotels are located a few minutes away from the city's landmarks and shopping malls that is ready to welcome every visitor to Fujairah. Our hotels offer 434 stylish rooms, two restaurants, bars, a coffee lounge, a gym, a swimming pool, free outdoor and indoor parking facilities, five fully equipped meeting rooms and a ballroom with the capacity up to 1,000 guests.

Novotel, Ibis and Adagio Fujairah - UAE
- To ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
- To be responsible for the preparation and mailing of account statements to customer on a timely basis and to monitor the subsequent collection of all accounts.
- To conduct all necessary credit checks on all new credit applicants, to make recommendations according to existing credit policies and to maintain details of credit given to customers.
- To be responsible for completing and updating records of debtors.
- To mail accounts receivable invoices for individual accounts within (48) hours of guest departure. Group and airline invoices are sent as per the Contract to maximize collection speed.
- To verify that any sale recorded as accounts receivable are supported with sales vouchers, credit card sales vouchers, coupon & vouchers and any other supporting documents.
- To check the accuracy of all charges and credits and prepare A/R rebate voucher when necessary.
- To ensure the timely transfer of guest ledger in to proper city ledger accounts sorted by customer.
- To liaise and check with sales department on all disputes pertaining to rates, complementary rooms, no show charges, credit arrangement, etc
- To prepare billing to customer and follow up the payment.

**Qualifications**
- Bachelor’s degree in finance or related field
- 3-5 years of experience in collections and credit
- Superior spreadsheet skills and a working knowledge of Microsoft Excel
- Prior background in an accounts receivable position
- Ability to exhibit composure, patience, and confidence when facing difficult situations
- Self-starter with a proven track record of multi-tasking abilities
- Expertise with various types of accounting software platforms
- Excellent verbal and written communication skills
- Highly skilled and proficient at verifying financial or transactional data



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