Uaen Routing Team Agent

7 months ago


Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**

Ensure a seamless customer journey by offering an inspiring and rewarding customer experience with great quality for last mile services Journey. This includes in particular:

- To support the market Service Fulfilment team by working with IT solutions (platform) for the market.
- Carry out the tasks of capacity management to improve overall performance of last mile delivery of services for both stores and online orders by ensuring an up to date and accurate services capacities.
- To contribute to the development of business and people and implement, assess standards, guidelines and policies within your area of expertise.
- To build and retain a long-lasting relationship with new and existing customer and service providers by ensuring a positive shopping experience that creates trust in the brand.
- Using Key Performance Indicator (KPI) to know areas for improvement, potential and to be shared to stores, service providers and other stakeholders.

**What you will do**

**Performance Management**:

- To ensuring that capacity for both store and online orders are maintained with the correct system set up
- Responsible to define and maintain short and mid-term service and capacity parameters based on available forecasts
- Prepares Service Providers set up in the system
- Ensure all services are linked to correct template
- Contribute to short-and mid-term development of existing service partners through trainings in processes and systems.
- Preparing appropriate plans and schedules in order to meet Delivery and Assembly needs.
- Responsible for securing accurate reporting of service costs through efficient and accurate reconciliation of invoicing of contract costs and connected analysis
- Maintaining the KPI reports and preparing an action plan for those areas of concerns.
- Preparing the daily delivery and assembly schedule of stores and online order
- To Ensure all delivery and assembly jobs are routed with accurate data recording.
- To Ensure that allocation of fleet resources is done efficiently to meet the productivity and lead time criteria
- Monitor the contingency plans to meet the Delivery and Assembly needs in field with service providers.
- Ensure all system procedures are adheres as per policy / SOP’s
- Monitor the feedback from service providers and implement action plan accordingly
- Ensure to increase the productivity of service providers by efficient resource allocation.
- Ensure that transport management system is monitored and utilized to reduce repetitive work
- To contribute to the department’s action plan and taking ownership for its delivery

**People**:

- Ensure the availability to help and support colleagues when needed.
- To actively work together with other store functions to continuously improve the shopping experience for the customers in order to drive sustained long-term profitability.
- To value other colleagues ‘ways of working
- To share knowledge with other colleagues and encourage them to do the same.
- Have desire to learn and want to improve skills, using this to the benefit of the IKEA Brand and for growing personally.

**Financial**
- To Follow department guidelines and processes to ensure that the Routing department operates at optimal efficiency
- To understand the impact of actions on the financial results of the area and know which results influence over and how to balance this with the needs of my customers.
- Seek effective ways of working to reduce costs

**Health and Safety**:

- Follow all guidelines and SOP’s set out by the health and safety department to ensure a safe working environment
- Report any risks hazards and unusual activity to your senior or manager immediately

**Business Planning**:

- Follow the department business plans and action plans as agreed by the department management team

**Required Skills to be successful**
- Previous sales experience.
- Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
- Active selling and support customers with product expertise, th



  • Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Route Planner

    4 days ago


    Dubai, United Arab Emirates Dubai Pet food (The Pet Shop Megastore) Full time

    The Pet Shop LLC is looking for Route Planner for Dubai location. This position is responsible for daily route planning of all orders generated by the online sales team for a given delivery date. This role is to optimize efficiencies across all delivery systems while providing satisfactory customer service to external customers. This is accomplished by...

  • Route Planner

    6 months ago


    Dubai, United Arab Emirates Benchmark Foods Trading LLC Full time

    We are seeking a highly organized and detail-oriented individual to join our team as a Journey Coordinator / Route Planner. In this role, you will be responsible for optimizing delivery routes for our retail division, ensuring timely and efficient distribution of our products to various locations. You will collaborate closely with logistics, distribution,...

  • Real Estate Agent

    5 days ago


    Dubai, United Arab Emirates Eximius Property Agent Full time

    We are looking for a talented Real Estate Agents who can join our team immediately. Applicants must have the following: - **FRESHER OR EXPERIENCED** are welcome to apply. - Multiple Language known - Multi Tasker and Pro Active - Passionate about Real Estate - UAE Driving License will be an added advantage. - RERA Broker ID Card will be a Big Plus. - Dubai...


  • Dubai, United Arab Emirates Al-Futtaim Full time

    **Job Requisition ID**:164923 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...

  • Network Routing

    7 hours ago


    Dubai, United Arab Emirates Nets-international Communication Full time

    Effective communication skills and the ability to work collaboratively with cross-functional teams are key. Strong problem-solving abilities and a proactive approach to network optimization and security are essential qualities for this role. **Requirements**: - Strong knowledge of network routing protocols (BGP, OSPF, EIGRP, MPLS). - Experience in...


  • Dubai, United Arab Emirates Talent Pal Full time

    Учрежденная в 1930-х годах как торговая компания, Группа Аль-Футтайм сегодня является одной из самых разнообразных и прогрессивных закрытых региональных компаний, имеющих штаб-квартиру в Дубае,...


  • Dubai, United Arab Emirates Avjet Routing ITP Full time

    **Responsibilities**: - Prepares proposals/quotation/trip cost estimate/fuel quotations/permit cost offers/etc. - Manages and updates information of agents/suppliers and clients into the company's system including maintenance of commercial records. - Sources, reviews, and negotiates terms/rates/contracts with existing or new agents/suppliers. - Sorts issues...

  • Leasing Manager UAEn

    2 months ago


    Dubai, United Arab Emirates hyre Full time

    **Were hyring: Retail Leasing Manager & Commercial Leasing Manager UAEN** In compliance with the UAE nationalization law, our client is required to fill a specific percentage of roles with UAE Nationals. Were representing a top-tier organization in Dubai thats growing its leasing team. Theyre specifically looking for two experienced UAE National...


  • Dubai, United Arab Emirates SpurSol Full time

    **_Job Description:_**: - _Administration of personnel under his charge._ - _Logistics and distribution._ - _Negotiation with internal and external clients._ - _Negotiation with Prospects of Home and Commercial Clients_ - _Execute the sales strategy according to the guidelines of the Sales Department._ - _Preparation of Weekly Work Plans._ **_ Job...

  • Real Estate Agent

    7 months ago


    Dubai, United Arab Emirates Eximius Property Agent L.L.C Full time

    Attention Female Real Estate agents! Our company is hiring! We're looking for talented individuals with experience in the industry to join our team. If you're a go-getter with a passion for real estate and helping clients find their dream homes, we want to hear from you! **Responsibilities**: Ability to achieve sales targets and work independently. Cold...


  • Dubai, United Arab Emirates IKEA Full time

    **Company description** Job Requisition ID**:134790 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Call Center Agent

    6 days ago


    Dubai, United Arab Emirates NMC Healthcare Full time

    You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include...

  • Call Center Agent

    7 months ago


    Dubai, United Arab Emirates Urbi Full time

    We are **Urbi **and we create a ready-to-use digital platform with geospatial data, map visualisation and analysis tools, transport routing, and geo-coding algorithms. Urbi platform can be customized for any business needs, cloud-native or on-premise usage. We have a big international team which innovates, creates, and brings niche products to solve any...

  • Ticketing Agent

    7 months ago


    Dubai, United Arab Emirates Luxury Explorers Full time

    Skills and Requirements for Ticketing agent 1. Provides ticketing assistance to Corporate, MICE and VIP. 2.Used detail orient skills for booking and ticketing reservations, date changes and cancellations with refunds and EMD using Amadeus reservations system. 3. Previous experience with GDS is a must such as Amadeus, SABRE and Galileo are a must. 4....


  • Dubai, United Arab Emirates Eximius Property Agent L.L.C Full time

    We are looking for a sales agent/executive/broker to join our growing sales team. Some of your duties likely to include but not be limited to: Experienced in Selling OFFPLAN & dealing Secondary Real estate units. Cold calling. Conducting property viewings and assessments. Negotiating and finalizing sales or lease agreements. Building and maintaining...

  • Call Center Agent

    7 months ago


    Dubai, United Arab Emirates Urbi Full time

    We are **Urbi **and we create a ready-to-use digital platform with geospatial data, map visualisation and analysis tools, transport routing, and geo-coding algorithms. Urbi platform can be customized for any business needs, cloud-native or on-premise usage. We have a big international team which innovates, creates, and brings niche products to solve any...

  • Real Estate Agent

    7 months ago


    Dubai, United Arab Emirates A Team Group Full time

    _Position: Real Estate Agent_ - Type: Full-Time, Commission-Based_ - Location: Dubai_ **Company Description**: A prominent Real Estate company based in Dubai, focusing on building long lasting relationship with clients by conducting business based on high standards, ethics, and a wealth of industry knowledge. **Job Overview**: This role is ideal for...

  • Real Estate Agent

    7 months ago


    Dubai, United Arab Emirates A Team Group Full time

    _Должность:_ _Агент по недвижимости_ - Тип:_ _Полный рабочий день_ - Месторасположение:_ _Дубай_ **Обзор вакансии**: Эта роль идеально подходит для тех, кто страстно желает помогать клиентам в поиске...


  • Dubai, United Arab Emirates MOVENPICK Full time

    **Company Description** Your team and working environment**: Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with...