Soft Facilities Management Executive
5 months ago
Service Management:
- Supervise and coordinate soft services operations to ensure efficient and effective delivery.
- Develop and implement service schedules, ensuring timely completion of tasks.
- Monitor service quality and customer satisfaction, addressing any issues or concerns promptly.
- Vendor Management:
- Evaluate, and onboard external service providers/vendors liaising with Procurement for Pest Control, Landscaping, façade Cleaning, Concierge etc
- Negotiate contracts and service agreements, ensuring cost-effectiveness and adherence to quality standards.
- Conduct regular performance reviews and audits to assess vendor performance and compliance.
- Budgeting and Cost Control:
- Assist in the development of budgets for soft services and ensure adherence to budgetary constraints.
- Identify cost-saving opportunities and implement measures to optimize resource utilization.
- Compliance and Safety:
- Ensure compliance with relevant health, safety, and environmental regulations.
- Implement and monitor safety protocols and procedures to minimize risks and hazards.
- Conduct periodic inspections and audits to maintain compliance standards.
- Staff Management
- Recruit, train, and supervise soft services staff, ensuring adequate staffing levels and competency.
- Foster a positive work environment, providing support and guidance to team members.
- Conduct performance evaluations and implement development plans as needed.
- Continuous Improvement:
- Identify areas for improvement in service delivery and operational efficiency.
- Propose and implement process enhancements, technological solutions, and best practices.
- Solicit feedback from stakeholders and incorporate suggestions for service enhancement.
KEY QUALIFICATION:
- Bachelor's degree in Facility Management, Business Administration, or related field (preferred).
- Proven experience in facility management, preferably in a supervisory or managerial role.
- Strong understanding of soft services operations and best practices.
- Excellent organizational, leadership, and communication skills.
- Proficiency in vendor management, budgeting, and contract negotiation.
- Knowledge of health, safety, and environmental regulations.
- Ability to multitask, prioritize tasks, and adapt to changing priorities.
- Proficiency in MS Office and facility management software (e.g., CMMS).
Pay: AED5,000.00 - AED8,000.00 per month
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