Soft Service Supervisor

5 months ago


Abu Dhabi, United Arab Emirates Express Facilities Management LLC Full time

Lead and supervise all aspects of soft service operations, with a specific focus on indoor and outdoor cleaning and high-level cleaning activities, within offshore ADNOC projects.
- Directly manage a team of cleaning professionals, providing guidance, coaching, and performance evaluations to ensure the successful execution of cleaning tasks.
- Develop and implement comprehensive cleaning schedules, procedures, and protocols tailored to the unique demands of offshore ADNOC projects, while ensuring compliance with industry standards and safety regulations.
- Execute and oversee high-level cleaning tasks, including window cleaning, equipment maintenance, and specialized surface cleaning, utilizing advanced tools, techniques, and safety measures.
- Collaborate closely with cross-functional teams and project stakeholders to ensure seamless coordination of cleaning activities, resource allocation, and adherence to project timelines.
- Conduct regular assessments of cleaning needs and challenges posed by the offshore environment, and develop effective strategies for optimal cleaning outcomes.
- Monitor and manage inventory levels of cleaning supplies, equipment, and materials, ensuring consistent availability for uninterrupted operations.
- Stay abreast of industry trends, technological advancements, and safety standards relevant to offshore ADNOC projects and integrate best practices into the cleaning operations.
- Identify areas for process improvement, cost optimization, and enhanced service quality, and take a hands-on approach to lead the implementation of corrective actions.
- Prepare detailed reports on cleaning operations, including performance metrics, safety compliance, incident reports, and deviations from standard procedures.

Minimum Requirements
- Bachelor's degree or equivalent experience in facilities management, hospitality, or a related field.
- Minimum of 5 years of progressive experience in soft service operations, with a focus on indoor and outdoor cleaning and high-level cleaning, ideally within offshore ADNOC projects.
- Proven expertise in high-level cleaning techniques, equipment operation, and maintenance, with a strong understanding of safety protocols in offshore environments.
- Demonstrated leadership skills and experience in supervising and motivating teams of cleaning professionals.
- Excellent organizational and time-management abilities, with a hands-on approach to managing complex schedules and operational challenges.
- Strong communication skills, both written and verbal, for effective interaction with team members and stakeholders.
- Problem-solving aptitude, with the ability to make informed decisions and adapt to evolving project requirements.



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