Russian Speaking Telesales Agent
6 months ago
Get in touch with future or current clients and respond to their questions regarding projects or the business.
- Inquire to learn about the needs of the client
- When necessary, refer potential customers to the field sales team or the relevant department.
- Enter and update client data in the database.
- Accurately take and process orders
- Handle complaints to preserve the reputation of the business
- Go the "extra mile" to accomplish sales targets and promote future sales
- Record calls and sales, and make notes on important information.
- Provide accurate responses to any questions and concerns.
- Provide prompt and accurate responses to calls, outlining potential fixes while ensuring that clients feel supported and respected.
- Interact sincerely with clients to maintain trust and reliability.
- Recognize call center criteria and work to achieve or exceed them while delivering superior, reliable client service.
- Obey all company rules and regulations.
- Provide excellent customer service with existing and potential clients.
- Fluent in both English and Russian; knowledge of Arabic is a plus but not a requirement.
- Demonstrated expertise in telesales or another sales or customer service position. (preferred)
- Strong interpersonal and communication abilities
- Ability to learn about products and services and describe/explain them to clients
- Excellent negotiating abilities with the capacity to address concerns and complaints
Type of Work: Full-Time
Pay: Commission based only
Company will sponsor work visa.
Experience: 1 year desired but not a requirement
**Language**:
- Russian (required)
Ability to Commute:
- Abu Dhabi (preferred)
Ability to Relocate:
- Abu Dhabi: Relocate before starting work (preferred)
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