Resale Agent/telesales

3 weeks ago


Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

**PRIMARY PURPOSE**:
The Resale Agent is responsible for managing all aspects of the seller’s transactions from first contact to purchase agreement.

**RESPONSIBILITIES**:

- Meet company expectations by providing excellent customer service.
- Consistently make a good first impression when calling potential customers; maintaining a friendly and professional tone at all times.
- Well understanding of customer requirements to successfully close the deal.
- Contacts potential existing or non-existing customers to inform them about our new market campaigns or services using given scripts.
- Matching the Buyer’s and Tenant’s inquiries addressed by the Listing and Sales Agents within a timely manner.
- Generates and qualifies leads from cold calling and inbound interaction.
- Handle customer complaints to maintain and improve the company’s reputation.
- Go the “extra mile” to achieve the sales target and facilitate future sales.

**QUALIFICATIONS & EXPERIENCE**:

- A bachelor's or associate degree in marketing, sales, or a related field may be advantageous.
- 2 years Proven experience as telesales representative with minimum 2 years’ experience or other sales/customer service role.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Proven track record of successfully meeting sales queries preferably over the phone.

**Salary**: From AED3,800.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- telemarketer: 2 years (preferred)


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