Backoffice Tasks
2 days ago
Dubai**_Job Responsibilities:_**:
- We are expanding our BPO department and to do so,_
- Among your duties will be:_
- Carrying out Backoffice tasks related to providing support to customers and suppliers of a well-known online store. You will be in charge of:_
- _Reception of incidents or requests by telephone, mail or ticketing system_
- _Management of the incident or request and its resolution._
- _Documentation and monitoring of the resolution process_
**_Job Requirements:._**:
- _1 year experience in Backoffice tasks._
- _6 months experience in CRMs and ticketing systems._
- _Languages: English - High level_
- _Knowledge of computer tools at the user level. Office package._
-
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